January 2024 by colin kirby
Spa and pool, something is always broken! Shower room is full of mold. Air conditioning in the gym and the charging rooms hasn't worked in years.
December 2023 by Kulsoom Ashraf
Swimming pool water isn't heated enough.
April 2023 by David Callaghan
Pool small but still OK for swim. Sauna small bit can lie down. Steam v good. Not tried gym. Improve by insisting use of towels in sauna - unpleasant to sit in other people's sweat. Got worse since towel charge started. Overall much MUCH better than Crowne Plaza.
March 2023 by Neal Todosijczuk
Enjoyed the facilities here and spent a good three hours using swimming pool, sauna, steam room and jacuzzi.
November 2022 by Richie Perera
Great facilties and staff ?
November 2022 by Ben Kelly
Staff very friendly and facilities are good
November 2022 by Amy
Today I went to the ark health spa at the radison blu hotel with my sister as we had been referred by a friend.When we pitched up we asked could we please have access to the spa for the day the lady replied with - we needed to be a member and no longer take customers who walk in.So we went outside in the awful rain and thought we will go online and see if we can become a member which we found out we could for £18 so that?s what we did.The lady on the desk clearly was not helpful enough to just tell us from the start that we could become a member online and pay £18 to access the spa, that information would of been more helpful for us! But when we did become a member online and get our code the young guy on the desk was really nice, polite and helpful.When finally accessing the spa there was no changing rooms for privacy of woman or no locks for the lockers to keep your belongings safe which I thought wow I have just paid £18 in here to not have my belongings secured or have some privacy when getting changed which I think is not acceptable!The spa itself was basic but nice although the winding stairs to go down to the pool were super old it felt like walking on stones on your feet and the jacuzzi and the pool was barely luke warm.
November 2022 by Rob Kulys
This place 5 years ago was hands down the best spa in Liverpool. But lately it turned into a sad joke. Peeling off paint on almost every wall, not working steam room one month, not working sauna next, cold swimming pool one week, no hot water next week. Most of good size lockers have padlocks locked over night, smells coming from them lockers staff not doing anything about it. Equipment falling apart, piss on a floors, urinals leaking. I mean its actually sad how neglected this place become and what this place turned into.In terms of staff - there's very good old school people in there who have been there for ages and there's people with very poor to non professionalism who treat members like prison inmates.I would not recommend at this point there's better alternatives in Liverpool.
November 2021 by Old Wings
Very Poor management
November 2021 by Joseph challoner
Excellent! Friendly staff, everything you need is in the gym and studio room and I found the steam room, jacuzzi and pool relaxing
November 2021 by Marie Constantine
I use to go the Arland now I thinking going back love it the gym and the the pool staff were very friendly and they were there if you need any. I wood not go any were ells
November 2021 by S A
Decent gym, could use a hotter tub and none of the extras such as hydro pool sauna/steam. But it?s a nice club and the staff have been really friendly
November 2021 by Cara Louisa
I joined when I moved to Liverpool, I started getting my beauty treatments done with Jen. She does my eyebrows perfectly , communicates well and is extremely clean and professional. She is a eyebrow queen
November 2021 by Isabella Biggins
Had a lovely swim this afternoon and have been in gym 4 times since reopened. Top class staff and facilities.
November 2020 by Andrew Jardine
Good gym facilities, only fault is the lack of ventilation in the men's changing room. Gets very hot during summer
