December 2023 by Daisy Chain
I had bought something in Manchester which was not correct when I got it home! I couldn't get back to Manchester so took it to Liverpool the girls were absolutely fantastic and Lovely thank you so so much xx
August 2023 by Donna Geddes
I'm getting married next month so wanted my bridal outfit to be perfect! Karis went out of her way and helped with every single detail, ensuring I had the perfect outfit! Karis also helped me feel confident throughout the entire visit to the store.....what a lovely girl, in fact, all the staff are just great ?thanks.
July 2023 by Holly Naylor
Amazing store, never felt confident before until I had a bra fitting here, every single member of staff was so helpful and kind, Aimee who did my bra fit was wonderful and I felt so comfortable and happy in my skin. Definitely recommend here for all women<3
June 2023 by Callum L Grady
Ann Summers is a well-known retailer of lingerie, adult toys and erotic clothing. The Liverpool One branch is no exception in terms of design, facilities and inventory. The store's location is quite appealing to shoppers, located in the heart of Liverpool?s famous shopping and dining district.The store's design is contemporary, with a sleek black and pink colour scheme. The bright lighting in the store is perfect for highlighting the diverse range of products. The merchandise layout and displays were easy to navigate and well-organized, which made shopping comfortable and enjoyable.The store associates were friendly, approachable and knowledgeable, providing excellent customer service and assisting with queries related to sizing and product selection. The staff have been trained to be sensitive and discreet, ensuring that shoppers are not left feeling uncomfortable or embarrassed.The store offers a wide range of products catering to a broad audience, from the more conservative to the more daring. The products were of good quality and well-priced. There were numerous brands available, offering a range of styles, ensuring there is something to suit everyone's taste and preferences.Overall, my experience at Ann Summers in Liverpool One was positive and I would highly recommend it to anybody looking for lingerie, intimate items or erotic clothing. The store offers a diverse range of products at competitive prices, complemented by exceptional customer service, making it a first-class shopping experience.
June 2023 by Barbie Buch
I called in today to buy something. I was have a really bad hot flush. Karis very kindly looked after me, cooled me down. Really lovely of her ??
June 2023 by Caroline Kane
The older lady was very helpful in finding exactly what were after, being amazing at upselling without making us feel ripped off
April 2023 by Mo Rafi
Visited this store today to collect an online order and service was prompt and professional. Lovely lady at the checkout,sorry could not take her name but she has adorable tattoos around her neck area was very friendly.
March 2023 by samantha Nobbs
Visited here this week and wow the service is impeccable! Ellie and Karis looked after me so well. All of the staff are really freindly and so helpful! They have experts for every part of the store and they're so knowledgeable. I came in feeling so self conscious and left feeling like a beautiful goddess! Thank you all so much for making me feel so beautiful!
January 2023 by Charlotte Cheatham
Furious. I went into Ann Summers with my colleagues after a long day at work. I go to the back of the store and am swiftly browsing. A worker interrupted our experience and rudely asked us for ID in N abrupt manner. As i had been in work, I didn?t have my ID on me at the time so proceeded to tell her this. She told me to make my way to the front of the store aggressively and inconsiderately. You completely lost my clientele and I will not be returning after being spoken to in such a manner.
January 2023 by gojae
Friendly environment and helpful staff. Products and clothes are of good quality.
September 2022 by Tasha
I had to write a glowing review about the lovely Ellie, who was extremely helpful when I visited this store recently. Her lingerie suggestions were incredible and she made me feel so comfortable in a situation where I could easily have been embarrassed. Ellie is an asset to the store and the Ann Summers team.
August 2022 by Ashleigh Peterson
Ellie is the true embodiment of what you could only describe as a world class ambassador for Ann Summers. All of her interactions were personable, charming and most importantly - empowering. Ellie has a very natural way about her which draws you out of your shell, triple boosts your confidence and has you leaving the shop feeling fierce. She is also an incredibly creative person, and has an amazing talent for shibari. If you could bottle her enthusiasm and passion, I?d put it in my never ending basket at Ann Summers. Ellie is a genuine star, a true asset to the business and will have a customer for life with me. Thanks Ellie.
July 2022 by l
Got thrown out of the store for touching something that did not say do not touch manager was a midget and was very rude she needs to be fired
July 2022 by Lee Stevens
Polite staff, actually at ease shopping. X
July 2022 by Esme Hale
Horrible customer service, ginger staff member was extremely rude and made us feel extremely uncomfortable buying our first product, as a young women this service was disgraceful wasn?t allowed to touch anything our get my phone out, terrible