March 2023 by Google user
What an amazing pharmacy. Had a 111 Referral for emergency meds as I am away from home and run out of tablets.\\nFrom Referral to receiving my meds only 2 hours.\\nI can't thank them enough. Outstanding service.\\nI used to be a pharmacy dispenser myself so now how busy they can be. Thank you so much.\\nBarbara Arrowsmith.
February 2023 by barb arrowsmith
What an amazing pharmacy. Had a 111 Referral for emergency meds as I am away from home and run out of tablets.From Referral to receiving my meds only 2 hours.I can't thank them enough. Outstanding service.I used to be a pharmacy dispenser myself so now how busy they can be. Thank you so much.Barbara Arrowsmith.
December 2022 by Paul Peterson
Had a prescription sent here by NHS 111, two days later I still can't collect it as they are shut even though the website says they are open. Cannot get it dispensed elsewhere because the system says it has been dispensed. This is a huge waste of time for myself and the NHS. Please update your website with actual opening times.
November 2022 by Jennifer King
Can someone explain to me why my prescription has been sent here today at around 5.55pm from the walk in centre, for me to get there at 6pm and you are closed? Your opening times online clearly state you are open until 7pm on Wednesdays. But you also might want to change the sign above the door that says 'monday-friday 7am-11.15pm' because not everybody has access to the Internet to check Google for times. Although your Google times are not accurate. Atleast update your times it's not good enough really. You are literally called a late night chemist? For what ?.
October 2022 by Maureen Desouza
Great service great helpful staffThanks
April 2022 by Debbie Fox
Can you tell me why this chemist is never open says online open Friday till 11pm and sat from 8.15 I needed my tablets and had to wait 3 days to get them not good at all
March 2022 by patrick eospaddy
Really pleasant Chemist, staff are respectful
February 2022 by jan wilcocks
I cannot express in words the gratitude I owe the Pharmacist at Bridge Road Chemist. I was misdiagnosed over the telephone by my GP practice at Kingsway Surgery Waterloo as having a chest infection. After the antibiotics made me very sick and the advice I again received from my GP practice over the phone a second time was incorrect, I subsequently spoke to the Pharmacist at Bridge Road Chemist and he listened to my symptoms and told me to go immediately to the Walk In Centre to get examined. His advice saved my life! I was sent to hospital and was diagnosed with a Pulmonary Embolism...blood clots in my lungs. Thank God it was caught in time thanks to the professional, caring man at this chemist. Thank you so much, I recommend this Chemist as higher than 5 star, and the polite, professional and superb service is second to none!
February 2022 by Eddie Knight
This chemist is really good they don't judge anybody and are very kind and helpful because I was at Davey's chemist near cooksons bridge and the attitude and the service was absolutely disgusting if you are at Davey's and have the pleasure of meeting Ann then I wonder if you have to bite your lip off so you don't go to her level but bridge road thank you for your care and consideration and your hours of work
February 2022 by DJ Brian Rich
Turn up at 10.30pm because my baby is teething and needed bonjela and its closed. Cheers ?
September 2021 by Glenys Roscoe
Brilliant staff Help you out nothing too Much trouble
August 2021 by Robert Vetters
I get my prescription there I found it to be unorganised the run out of stock and don't tell you I've moved over to ASDA pharmacy but I found the staff very helpful it's just a management badly organised that's my personal opinion
June 2021 by Pulse - The Music Place
It is really irresponsible for this pharmacy to not update its hours of opening. Our GP prescribed medication specifically to this pharmacist for our seriously mentally ill brother and assured us that this pharmacy was open until 11:15. It was closed at 7:00 p.m. The pharmacy should circulate their new opening times to GP's. People may have urgent medical needs - totally irresponsible.
March 2021 by Elaine Evans
Ordered my medication via patient access 9am and it was delivered by tea time. Such great service by this pharmacy with long opening hours. Thank you
September 2020 by Danni
Put my prescription in last night so they could order it in overnight before my flight today. Turns out, they hadn't ordered over half of my medication. I'm now out £278! Absolutely furious, as this is causing me to miss University interviews abroad. Completely unacceptable.edit: Since that year ago, service has improved dramatically. Pretty much any time I put a script in, it's ready in 15-20, which for my medication is insane. It's one of two chemists that are able to do that in the area, so if that remains, I'll swap this for 5 stars.
