January 2024 by Pete Pp
This branch is become the worst ever since a year ago. Not once not twice but atleast 10 times everytime we been there now there is issue.the management is beyond poor/unprofessional. Staff look unorganised lost and really delay food u just don't get served in this branch waiting time 20 to 30 min for ur food to be done large order or even just a burger waiting time very long. Should call it macdonalds slow food not fast food.in front by till there is always about 10 people all over the place drlievery drivers u can't get to the till to order and if u order on auto machine there is always no tickets or recieds which later when u enquire about delay of ur food but u av no ticket to show u keep getting asked av u paid for it whats ur number u sure u paid through machine etc. Once I ordered big mac. Got everything except no burgers just bread/salad sauce when I show an compliant I got told I must av asked for no burgers on it argueuing with me. Another time 3 times asked small burger for child nothing on it just little mayo.i was given Once with ketchup full onions/ gone bak again I was given 2nd time burger with ketup pickles an totally soaked with mayo all over place which I complained saying to the girl will u eat that she said no sorry while in kitchen young lads cooking were laughing joking an throwing twisters at each other instead of keeping foods right then I got burger with just bun no sauce 3rd time how difficult is it to ask for burger with only bit mayo nothing else. One other time bought 20 chicken nuggets got home there was only 12 nuggets in box. Few times bought big mac meal fries missing.ask for coke no ice got full ice in coke. Bought chicken mayo got just chicken an bun. When u complain they make uwait for another 10 min so by time u go bak to continue with ur food ur fries is cold everyone else hav finished or ur hot choc cold etc.its absolutely rubbish branch none of staff apologise or give u fresh food to compensate for thier mistake. We av decided not to dare go to this branch ever again.used to be good over a year ago but management has no idea how to run this place better he quote and get different job he be good at.anyways avoid going to this place.edgelane macdonalds although 10 times busier always food is right an staff ok.
January 2024 by Tizza Rozza
Worst McDonald's on the planet!!Fries ? not cooked properly.Human hair (looked pubic) in fries.No milkshakes available whatsoever.Order machine broken.Got orders wrong.Disgusting!!Never again... ?
January 2024 by P
When useing machines to pay never give u receipt and order number and always wait for long time to get ya stuff always have to aske were it is and never get right order food always
December 2023 by Debbie Sergison
Waited a while in the queue for our food. There are too many delivery services waiting for food also. I feel sorry for the staff who work their socks off.When we finally sat down to eat, our food wasn't hot, just warm.No one on the shopfloor cleaning tables, which were filthy. Also, the restaurant was cold inside. A very unpleasant atmosphere.Parking: About 15 parking spaces which are always occupied.
December 2023 by Betty McNally
Had to pay by cash although the transaction came out of my bank I had to return twice the following week for a refund the manager on Thursday was shocked by what happened but didn't offer me any compensationWheelchair accessibility: Yes good for wheelchairs
December 2023 by Kathleen Lennon
Don?t understand what?s so hard about putting sauce that has been paid for in a bag. Food is always freezing every time I order from here and there was a hair in my food tonight. Absolutely disgusting. Manager has a terrible attitude when spoken to over the phone. Appalling from all staff.
December 2023 by Joseph O'neill
Went last week with my 1 year old daughter and a big group of kids came in and was building a splif on the table the lady did go over to tell him to stop it because there was children in here but never kicked them out. I also went the drive tho today and the food was cold no sauce that I asked for and they never give me all my order I asked for. This has to be the worsed mcdonalds ever. I've never had a decent experience in this mcdonalds. Sort it out its getting beyond a joke now.
December 2023 by Clifford Williams
An absolute disaster. Given the wrong order twice and then when I got home they had left out a breakfast roll and 2 hash browns. I asked for a double sausage burger but just with the sausage - nothing else. Surprise, surprise they even got this wrong. A total waste of my money. I have been robbed.
December 2023 by Lewis Hides
Appalling state of the burger I just bought. The patty is broken in half and jammed onto the bun. Avoid this place - you had one job.
November 2023 by Emma Conde
Wait was long. Used self serve tills but server at the pickup was polite. Store was clean but the layout isn't the best. Milkshakes also not
October 2023 by Al Jones
Called in here with the family for a bite to eat. Staff were helpful and friendly, but the facilities were dirty, and the food was overcooked. The overwhelming presence of collection/delivery persons and local children making a nuisance of themselves made this an unpleasant experience ??
October 2023 by Nick Lang-yates
Poor visit no reciept from kioskFries were luke warm not salty and small.(broken)Table is dirty and when preaented with ny food bag was put on dirty table instead of cleaned could argue should have come on a tray.....Looking arround dosnt look clean but atleast theres haloween decorations
October 2023 by vikki mould
The most awful McDonald iv ever been too good normally cold and there?s never milkshakes or McFlurrys available, and of iv ever ordered in just eat there?s always food missing which results in me driving there anywhere, there excise is they always blame to delivery person!
October 2023 by Glen Collinson
Convenient fast food - use in moderation...Typical McDonald's. Staff friendly. Food ok.Car park packed!
October 2023 by Mark Hibbard
Not for the first time, I waited nearly 20 minutes for 2 mini mcflurries and got served way after people who ordered their food after us! This place (mcdonalds Huyton) is a joke!
