March 2024 by ADRIAN CUTTER
Hopeless service. Always delays whilst they reactively manage problems that they have made for themselves. Even a simple non-prescription purchase takes at least 10 minutes. It appears to be run on a Soviet system managed from the other side of the world.
August 2023 by drstatikpunk
A pharmacy that closes when it likes and rarely has prescriptions ready even when ordered weeks in advance. Not fit for purpose, if you have regular, necessary medications please use a different pharmacy wherever possible.
August 2023 by Peter Hazlewood
Worst pharmacist ever, they only know slow and very slot. Never find a prescription.
July 2023 by Nikola Benova
Probably the worst pharmacy I have ever seen in my life! My son has been recently put on medications for Asthma due to having chest pains, prescription has been sent to this pharmacy, meds were not ready till Friday( which I totally get ,that some of the meds aren't kept in this pharmacy and need to be ordered),however on Friday we were given an answer they aren't ready.Came back Saturday morning,not ready and got told to come back after 12, so off went back in,arrived 12.45 as supposed open till 1pm and quess what!? They were closed already, absolutely disgraceful the whole lot!
July 2023 by Shehan Kandewatte
Very poor service and almost every prescription is delayed. I had to visits 2-3 times to collect as the meds were not ready for the committed dates.Apart from that it?s hardly open on time as and poor response for the telephoneAlso there a pharmacist I believe she is the manager which is very rude and disrespectful for other National. I have been tuned and send for 3 days for the same medication and when I called on the next day the the other phamacy confirmed it was already having plenty of the same as it was common and not sure why it mentioned as need to order.This has been notice for many people while I?m there. Also when the GP practice allocate even urgent medicine they say they haven?t receive. There I had to re allocate for the pharmacy which is near the meoles station and they instantly receive.There are many comment and peoples reviews but no proper arrangements made by the authorities.
June 2023 by lottie
One of the pharmacists at this store has a really nasty attitude. Twice now I've come in asking for really ordinary, run-of-the-mill things, not complaining or wanting anything remotely complicated, and this individual has snapped at me or spoken to me in a really rude, demeaning way. The first time I excused it because the pharmacy was busy (still no reason for treating me like rubbish when all I was doing was buying something, which is what shops are for, but everyone has bad days) but the second time the place was practically empty. It's a shame because any other staff who have served me there have been lovely, but twice is enough and I'm not going to let myself be treated like that. I'd rather walk down the road to Manor Pharmacy and not risk being spoken to like dirt.
June 2023 by ROISIN
Went in with an issue, pharmacist unbelievably rude, didn?t even want to look at the skin problem. Instantly told me to go to my GP. No recommendation of antibacterial or antiseptic. Didn?t even waste 20 seconds on me
April 2023 by Colin Humphreys
Having worked as a police woman, my business was reading people, from my first encounter with ?The chemist? was shocking! Blonde ,Sullen, everything was below her, narcisist with attitude. I had just been diagnosed with heart failure, feeling scared and more than a little Shaky, What a madam ! Since September last year, each time I go in to pick up my beta blocka She says No with attitude, come back tomorrow! She is like an angry teenager, getting even with the world!! Some body do something for Gods Sake!
February 2023 by Mike Ryan
There?s been a big improvement over the last few months thanks to a regular pharmacist returning and some staff changes so credit where credit is due. They were unable to source one of my wife?s medications before Christmas but suggested a Pharmacy that would have it in stock even though it was a different company so she got her meds ok. Given the situation with local GP surgeries at present there are always going to be issues but they do their best to resolve and explain what?s going on and the actions they?re taking to help.
January 2023 by Mitchel Jardine
Didn?t have what I was looking for, but the pharmacist was so helpful and suggested something suitable.
January 2023 by michael thompson
First time in the cement and it will be the last.
August 2022 by Michael Ellis
Just rubbish. Been let down so many times trying to get prescriptions. Been told it?s in when it?s not. Takes ages to get the meds I rely on. I can?t imagine how older people cope with this as their local pharmacy. So many bad reviews and no responses. Something needs to change when a crucial public service operates through such a poor local outlet.
July 2022 by Richard Clarke
Had a prescription for 6 days and said they'd not received it when asked. Transient pharmacists don't know the system of back order prescriptions. Counter assistant more interested in cosmetic surgery than customer services. Sorry is a word she didn't know..... poor.
June 2022 by Y C
The overall state of the shop is in need of attention. The shelves have a thick layer of dust, particularly noticeable in the many empty spaces. Not a level of cleanliness expected, especially in a pharmacy. There is often a long waiting time for service including prescription pickup.
May 2022 by Jon Wells
A terrible pharmacy, even with new staff. Regularly don't have medication in stock, rarely answer the phone and today didn't release a prescription to allow another pharmacy to provide me with the medication for my son.What a waste of time. Terrible.
