April 2025 by L E
We just moved locally and decided to try out the Jug and Bottle for a change. We were really impressed, the food was divine and our waiter Euan was so friendly and polite. We immediately booked for a family occasion, when we had relatives visiting from Swansea. This time our experience was the opposite end of the scale. Our waitress was so rude- didn't get her name, short dark hair- the minute we sat down (on time) she asked where the rest of our party were, I said they were on their way and wouldn't be long. She then asked how long they would be, I said I don't know. She said again well will they be long because we need the table back. We had literally just sat down on time for our booking. I again said I don't know, I could try calling them. She stayed stood by the table waiting for me to call them, then asked if I could order for them. I was annoyed at this point- our booking was for 1pm and it wasn't even 10 past by this point, but I'd been asked repeatedly where the other 2 where, if I could call them and what they wanted to eat. I'm afraid I was very abrupt at this point and said I don't know what to tell you because the whole situation was ridiculous. The last 2 of our party of 6 arrived then and we ordered straight away because we didn't dare let them peruse the menu!
After our previous lovely meals, this one was a let down. The roast potatoes were awful and it just wasn't to the same standard. We haven't been back since, taking our custom to the Devon Doorway, The Manor and the Fox and Hounds instead.
April 2025 by Angela Fletcher
Food & drinks: Fantastic food.
April 2025 by Phil Mccabe
Great place to visit ?
April 2025 by Julie
Booked for lunch with 5 friends. Their steak pie meals and fish and chips meal were enjoyed.
I ordered the large Caeser salad with char grilled chicken breast. This was poor. There were only a few cubes of chicken and not a particularly 'large' portion.
When I asked for the bill ,I discretely told the server that I was very disappointed . She apologised and said that there had recently been a change of chef. She kindly did not charge for my meal.
Then I noticed on the bill that I had been charged for a bottle of Malbec when in fact I had only had a glass. This had to be corrected.
The Jug and Bottle has been a favourite for a number of years but I was personally disappointed on this occasion.
March 2025 by Dave McFadden
Some rooms very noisy due to downstairs bar...and very little insulation between rooms
March 2025 by BARRANCO Guillaume (Spanish69ful)
Very Nice hôtel , good restaurant , and perfect staff !
March 2025 by Brian Clarke
Rooms: Nice clean and very modern
Food & drinks: Food well cooked and reasonably priced.
February 2025 by Michael Ryan
The Jug & Bootle is located very conveniently near the centre of Heswall and is a traditional pub/hotel which is very popular, and rightly so. Offering bar service and food with a varied menu cooked in house to a high standard. There is a dining area with full waitress service. In Good seating Inthe bar area and a wide selection of beers and spirits always available. A very warm and sociably friendly pub/hotel, managed and maintained to a high standard. Guest rooms are available upstairs, very comfortable beds and breakfasts/evening meals served downstairs. One of the best pubs in the area. Usually open at midday until 11:00pm but it's best to check the Jug & Bottle's website - table and room bookings can be completed online. Highly recommended .
February 2025 by Daniel
Brilliant pub, excellent food, great service.
February 2025 by Steve Mcvey wholesaletoretail #stevemcveyfre
Fantastic venue great food fantastic service great atmosphere amazing team
Food & drinks: Amazing menu fantastic cocktails
February 2025 by Craig H
Enjoy this pub, must be the 4th time this year (2024) and never disappoints. I would love to taste Big Hand beers here but not to be.......terrific pub and staff
January 2025 by J c
Food & drinks: Had Sunday lunch a few times here for me to go back means it has been consistently good .
The portion size is really good and the quality of the products is great we always enjoy and clear our plates.
We have also had other meals here of the main menu and never been disappointed, the staff are bf dry helpful and courteous . Give it a try
January 2025 by Paul McWilliam
Great pub, lovely atmosphere and always welcoming!
January 2025 by william lopez
Very welcoming from the minute we walked in , really nice atmosphere which I believe is created by the staff . Lovely drinks available and great selection of food . Very family friendly all staff made a great effort with our children a special mention to Sharon and Alex who was brilliant with our smallest . Highly recommend and we will definately be back .
January 2025 by Paul Plant
Lovely food and great service
