January 2024 by McGrath Family
Nikki was very helpful and welcoming.
October 2023 by Ron Hungerman
Have a read of the reviews for your "by your side" business.1) reduce staff (to increase profit)2) customer ques increase. Waiting for fewer staff.3) close branches (increase profit).4) Ignore customer views and say everyone likes you (to increase profits).5) Advise customers that you are no longer able to cope with sending statements by post and cancel the option without asking (to increase profits).6) Work out the percentage of elderly customers and ignore them the most (to increase profits and dividends)"By your side" ????
July 2023 by Alexander Jenkinson
Assist management is not grate got a chip on her sholder and very mouthy she has made everything 10x hard thank you so much karran
June 2023 by liam missions
Never open it says it is but not possibly worse bank in UK!!
February 2023 by Wirral Wirral
Was served by sue today and she was absolutely lovely, helpful, and made everything simple and easy, thank you ?
September 2022 by Thomas L Harvey
Not bad, wanted to pay a cheque in life's to short.
April 2022 by Bruce Essar
Thomas was a fantastic help for us today. He was very knowledgeable and efficient with a friendly manner.
January 2022 by Steve Thomas
This branch is nearly completely automated...I wasn't too sure about paying in cash and a cheque into the ATM..I had no need to worry as the friendly lady on "patrol" was there to help out...turns out to be a really easy process!
July 2021 by Graham Cahill
Fantastic staff but great staff are useless if the place is not open at times when people need them. 10 til 3 and closed on Saturday is useless when people work full time.
July 2021 by Jamie Storey
Bank is set up well, staff work diligently to met all their customers needs, top work.
July 2021 by James Green
Opening times are a joke. How are you supposed to use the branch if you work fulltime monday - friday?
July 2021 by Francis Power
First time I've used branch very organised and well run very helpful staff very pleasant experience.
January 2021 by Annie Lewis
appalling......NO STARS WHATSOEVER....all you wish is for your customers is... to go..on line...i paid 20 pounds to visit in a taxi today..Heswall Lloyds Bank...DOORS CLOSED...someone had covid,,,SO..CLOSE BRANCH...absolute disgrace ..considering closing my account ..
January 2021 by PETER HIGGINS
1st Class Bank. Staff very helpful & new layout given a lot of thought, which works extremely well...
January 2021 by DAVID WILEMAN
Never openIf you work full time how do you get there to pay a cheque in