December 2023 by Nick Wynne
Can't thank Lorna enough for fitting my son in today. As we are awaiting to be seen at the hospital opthalmology department but waiting list is back from August, Lorna kindly fitted us in today to help us as much as she could. Exceptional service and such a lovely person. Will definitely be going back for myself now too as it was customer service done perfectly.
October 2023 by stewart johnstone
It was an easy process to re-order another pair of distance glasses
August 2023 by Bob Dobson
Excellent, did their very best to sort me out. Many thanks, highly recommend
August 2023 by S Howard
Absolutely superb service from this store every single time. Sharon, Denise, and Lorna have all gone above and beyond to organise my eye care at short notice after being let down elsewhere. Now I will not go anywhere else. This is the Gold Standard for eye care when it comes to quality and service.
August 2023 by Stephen Holt
Very friendly staff!
July 2023 by Peter Sumpton
Good customer service, but you robbed me by asking me to pay for it so shame on you
June 2023 by Dominik Kosciolowski
What a fantastic experience - each time we visit Vision Express in Formby. Not only professional technicians, but most importantly kind, caring and understanding staff.Great choice of frames and sunglasses.But they have really taken me by their kindness with repairing my sunglasses free of charge! I got new lenses fitted into my frames in a minute.Sharon is a true shining star there!Thank you very much Vision Express Formby!
June 2023 by ricky jackson
Fast and efficient
January 2023 by Patricia Gaskell
Thanks for fitting me in at short notice.
July 2022 by Christopher Martin
Received good service first time using Vision Express and will be back in a couple of years time
June 2022 by Ellen Taylor
Excellent customer care. Pleasure to come to this shop
June 2022 by Mark Williams
Needed new glasses quickly as my pair from a certain national competitor fell apart within two years (just like the previous pair). So time to switch optician.Called and had a good chat and booked for the next day.Very efficient and friendly service. Chose frame and now waiting for a call to collect.
February 2022 by Mike Kirkland
Thorough eye test & good clear honest advice. Highly recommended
January 2022 by Howard Smith
Very pleased with service but to be expected by someone from Bolton!
January 2022 by Peter Moss
5 star customer service - wouldn?t go anywhere else.
