February 2024 by Colin Vincke
When a piece of equipment breaks it stays out of action for ages and then not repaired properly. They also do classes on the main gym floor and ask you to move off the equipment which means you can?t finish your workout. Staff are also rude when I have encountered them and they don?t respond to complaints.
January 2024 by Carolyn Atherton
The class instructors are amazing but the equipment and environment let his club down badly. The microphone is always breaking. The sound system is also dodgy cutting out during a class. The roof leaks and when it rains buckets are put in place.It is also dirty. I stay at the club because the classes and instructors are great and I have friends there. I'm not expecting the roof to be fixed but keeping it clean and making sure the equipment works is essential. This is a management problem. Please rectify
January 2024 by Adam Brown
My time at Total Fitness Gym Aintree was alright. The equipment was okay, but a few machines needed fixing. Cleanliness was fine, though it could be better. Staff engagement was limited, and the overall atmosphere lacked motivation. It's a decent gym, but there's definitely room for improvement in various aspects.
December 2023 by Hannah Booth
Gym equipment wasn't great. Huge space with lots of machines but it all seemed old and some didn't work or weren't easy to figure out. It was also very hot in the gym areas.However, the hydro pool was amazing and the only reason it got 3*. Better than most Spa's! The sauna, steam room and solarium were also really nice but busy and two lads were shaving their face and body in them which wasn't very pleasant. I'd go again just to use the spa area but not for the gym. Staff were friendly when they were around. Showers were really old and pretty useless but good hair dryers and plenty of room.I was also a bit put back by the lack of cleaning stations/supplies to wipe machines down after use. I think I saw one station a fair distance from any equipment in the whole building. Gym definitely needs a revamp decor as looks quite grubby.
October 2023 by Arne Mckenzie
Con artists, who use people falling ill when members as an extra way to make money. Morally wrong on so many ways.
May 2023 by Mousa Lakeh
The shower and jacuzzi are always cold. Is there really a manager?I referred to my friends several times, but they didn't like it either.I wish we had less than one star
April 2023 by Jerry Z
Unfortunately only one star because I lost my money, I took one month and didn't want to continue but unfortunately the money was still charged even though I refused, the said unfortunately I can't get it back,
April 2023 by robert ashcroft
Tried to complain and cancel about this gym within 1st month of contract. Been waiting for a manager to call me back since october. Been told somebody will call me back multiple times and still no response. Apparently can't cancel the membership without the managers authorisation but can't get in touch with the manager or get a call back. Froze the membership while I tried to sort it but now the membership has unfrozen. Payment taken and still no contact from anyone. Whenever you try to ring you're on hold for an hour before you can speak to someone and when I do they tell me they will call me back and I hear nothing. 7 months and counting
March 2023 by James Holland
Staff are friendly and nice. The gym is always dirty, machines and surrounds are covered in crud and dust. Machines are broken or in need of updating. A decline bench has a broken notice on it from December 2022. Shaving foam in saunas. It's a shame as it is a big gym, but it's all potential. I believe the PTs are good here and also the classes.
March 2023 by Jay Holland
Staff are friendly and nice. The gym is always dirty, machines and surrounds are covered in crud and dust. Machines are broken or in need of updating. A decline bench has a broken notice on it from December 2022. Shaving foam in saunas. It's a shame as it is a big gym, but it's all potential. I believe the PTs are good here and also the classes.
February 2023 by Martin Nikoo
We pay 48 pounds per month, the jacuzzi water is always dirty.The steam room is cold.What is our sin? We only use the jacuzzi?????????
December 2022 by Gina Perrin
Very friendly staff
Great experience
Highly recommended
December 2022 by Bob Lowski
They could take a leaf out of Prentons book when it comes to new equipment and consistent working amenities but apart from that great staff, great vibe, enjoyable facilities (when working) and huge space with lots of gym equipment.I recommend going of a day-time as the lights are a little bit too bright of a night-time and you miss the crowd ?
December 2022 by Alfie Binyon
Thank you very much to the team at Total Fitness Sefton.
The facilities, the people and the service were exemplary on our visit this evening.
It has really made a positive impact on myself for the Total Fitness brand.
Finally an extra thankyou to Ethan, for the amazing service yet again and having a friendly chat, love to visit again.
November 2022 by Katherine Mcevoy
Terrible gym, Sauna always broke, pool is filthy and always has swimming lessons in the main pool at prime times, the hydropool is also filthy and the jets are shocking. The machines are so old and all the pins are missing you have to walk round for ages to find a pin to use the machines. The weights are poor too not enough of them. Paid for a year up front will not be renewing. Going back to everlast or pure gym much better gym!
