January 2024 by Nikkiwitt Witterick
My first appointment was cancelled with 10 minutes notice after I had already arrived at the shopping centre, my second appointment was a waste of time. Little to no customer care from from the sales staff or the optician. I let fit without glasses, they also tried to charge for a service I didn?t get. Would not go back to this store.
January 2024 by Shirley Rance
Would like to thank all the staff at Specsavers Bootle after my recent visit just before Christmas. They were so helpful, professional and very informative. Nothing was too much trouble for them. Excellent service from start to finish. A big thank you.
January 2024 by Daniel Hughes
Good place, friendly staff and being in the strand shopping centre there is plenty to do prior/after the visit. Just beware of parking if you drive.
November 2023 by ValerieS
I can highly recommend Spec Savers in the New Strand Bootle. The staff are excellent and it is the best eye examination I have had. Very professional, helpful, friendly and know what they are doing an excellent service and after sales service also. ?.
November 2023 by Luke Sky
Great staff, with a lot of patience and expertise.
October 2023 by Sharon Fox
Staff are fab. Informative and helpful.I was advised to try varifocals. Given full information about them and what to expect. Given tips on to use them. Told to try for few weeks before changing them if need to. However coping OK so far. Struggle with reading but getting there.
October 2023 by Lesley McIntyre
Great service, nice, friendly people and atmosphere.My fault I think because I let a stranger hel me choose my glasses. No one appears to like them.
October 2023 by Avril Kennedy
Always had good service fantastic opticians always perfect glasses wouldn't go anywhere else
July 2023 by Alex Greenwood
I found the staff were very helpful and the lady who did the eye test put me at my ease so all in all it was a very nice experience . Thankyou.
June 2023 by Some Scouse Lid
Cannot thank the staff here for a very pleasant experience. Have suffered with partial deafness for approx 1 week. Went to see an audio therapist this morning who advised I had a blocked ear. The two options were for ear drops for a few weeks or microsuction treatment. As I was down in Bootle I popped into Specsavers to see if they had any free slots as the Specsavers webapp was saying no appointments till 25th, and I'm off to a festival next week. The first lady on the desk was brilliant, said there had been a cancellation. I took a seat and was booked in for an appointment with less than an hour's wait. The lady who performed the procedure put my mind and rest and it went very well!!! Thank you so much to these brilliant staff ?
June 2023 by FD1
Staff are pushy and schoolteacher types. Very officious. Unfriendly, although some do try.
June 2023 by Paul Mackenzie
Very pleased with the glass and help from the staff in the shop ?????
June 2023 by Lee Guy
Thay our two big and keep falling off my head
June 2023 by Sipa Sipa
Staff are lovely, explained the different types of lens available, prices & made good recommendations for frames.Great customer service
April 2023 by John Houghton
Awful parking in area and not very fast service