August 2025 by Robert Flannery
Just think its a lot easier to buy and sell, rven though i think thr prices are OTT
July 2025 by Kevin Mullen
Recently I have purchased an M1 Mac Mini and a PS5. Brilliant prices, great customer service from the staff, magnificent 5 year guarantee. Could be happier with CEX Bootle. Thanks everyone.
June 2025 by Patrycja Stasiewicz
Not recommended
They sold me a broken phone , they will not accept a return or exchange for another . 5 year warranty is a lie! They claim it is my fault there is a message that there is water in the usb port where my phone has never been in contact with water so they thought it was the weather. It was my fault for not charging it straight away but the phone looked very good.
They robbed me of my money, now I have no phone and no money.
Be careful because for me it is stealing from people.
June 2025 by Noah Dk
Humiliating experience at CeX Bootle I never expected this.
I don?t usually leave reviews, but what happened to me here was not normal , and it should never happen to anyone else.
A few weeks ago, I went in to buy a phone. When the staff member handed it to me to inspect, he actually came out from behind the counter and stood right next to me in a blocking position, like he was preparing to stop me if I tried to run off with it. He even adjusted his stance , literally bracing himself , like he was ready to grab me.
I immediately asked him why he was doing that, because it made me feel extremely uncomfortable. I don?t remember exactly what I said, but I made it clear it didn?t feel right. He replied, ?We do this with every customer because of past incidents.? I didn't believe that.
It felt personal. It felt like I was being profiled l, not treated as a paying customer, but as a potential thief. I still bought the phone because I urgently needed one and didn?t have time to go elsewhere, but I walked out of that store feeling humiliated and judged.
I?ve bought from this store many times before, but after this experience I will never go back again.
If CeX is genuinely worried about theft, they should hire a proper security guard near the entrance , not have staff physically position themselves to stop or grab paying customers.
This experience stayed with me, and I?m leaving this review because no one should be made to feel like that while shopping. CeX needs to retrain their staff on how to handle security concerns without dehumanizing innocent people.
My goal isn?t to get anyone in trouble. I just want CeX to understand how badly I was made to feel, and make sure no other customer is treated this way.
June 2025 by Julie Carmichael
wouldn't go back sold some stuff to them and got ripped off may as well have given them the stuff wouldn't recommend at all.
June 2025 by Aubrey HD
Great prices online and good warranty
January 2025 by Calam Hughes
Really good shop sells most things staff always ready to help
January 2025 by Day
Allways great you with a smile and the customer service is on point
January 2025 by Joe Parsons
Half the shops are empty, constantly kids riding bikes inside centre
January 2025 by Ali Moon
Nice place
December 2024 by Robert Jones
It is not clean pigeon dirt all over the
Floor. Shops empty security staff over
Weight. And scruffy. Toilets dirty.
Centre manager doesn't care.
December 2024 by stephen nugent
Friendly place everything you want there
December 2024 by Liam Gibson
Alot of good shops and value for money
December 2024 by Mike Brown
Oh dear it's seen better times one half is simple dying I know they redevelopment but still areas that are gone
December 2024 by Craig McMeekin
Run down and finished
