October 2023 by tricia Shambles
This Store is dead .. the staff just look at you standing by a counter be it the pharmacy or the large unstaffed counter . The store is half empty I don?t know if they plan to close it down even the security guard in there is no more . The customer service is shocking unless your standing directly in front of the three staff working and two are the pharmacists your not going to get any assistance . I have decided to buy boots online and click and collect and will pick up whilst the store remains in the mons strand Bootle . Either invest and make the store a pleasant place to shop, out in more staff a lot more happier and self service tills or put it out of its misery .
October 2023 by alan roberts
Boots is boots. Stores looking very tired
May 2023 by Louise G
No staff to serve. Feel sorry for the pharmacy staff as they appear to be the only staff there
May 2023 by Campbell Murray
good prices on gift sets
May 2023 by Anthony Penman
Pleasant and friendly staff on the pharmacy
April 2023 by Helen Smith
Love boots for bits bobs and bargains
March 2023 by Mick Anderson
Boss staffDead friendly!!
February 2023 by B P
Tried to pick up an urgently needed prescription at16:50 hours this Saturday afternoon at this branch,only to be told they don?t dispense prescriptions onSaturday afternoons after 3pm as the pharmacist buggers off at 3pm !Am I right in assuming that the regular Boots staffin this store can?t be trusted to hand over to customerstheir little paper bags with their medication (I?m talking about the bags that have already been checked,authorised and signed for by this part-time pharmacist?To receive service like this from a long establishedcompany like Boots is p**s poor - there?s no otherphrase that covers it and I?m going to wind up thesecomments before I really let rip !Bp. ?
February 2023 by Google user
Tried to pick up an urgently needed prescription at\\n16:50 hours this Saturday afternoon at this branch,\\nonly to be told they don?t dispense prescriptions on\\nSaturday afternoons after 3pm as the pharmacist buggers off at 3pm !\\n\\nAm I right in assuming that the regular Boots staff\\nin this store can?t be trusted to hand over to customers\\ntheir little paper bags with their medication (I?m talking about the bags that have already been checked,\\nauthorised and signed for by this part-time pharmacist?\\n\\nTo receive service like this from a long established\\ncompany like Boots is p**s poor - there?s no other\\nphrase that covers it and I?m going to wind up these\\ncomments before I really let rip !\\n\\nBp. ?
December 2022 by lyn mawer
No staff!!. Due to staff shortage only pharmacy had staff. They were serving everyone.
November 2022 by jaimz w
Not my favourite shop and that's all I'll say
August 2022 by Hillary Wain
Excellent boots branch, clean very friendly staff. The pharmacy staff are all very friendly I also like that if you can't find something the staff don't just say it's down aisle whatever they come from behind the counter and take you to where you need to be. Would recommend this store. A+++++
August 2022 by Obianuju Elechi
items well displayed,you don't even need much help from shop assistants
August 2022 by lisa shimka
Really gone downhill. Giving open bottles of controlled meds. Pharmacy hours have been restricted on a Saturday and it takes ages for someone to answer the phone. It's not a very busy store so I'd like to know what they're doing that's so important they can't answer the pharmacy line. They're also sending texts to say your meds are ready at closing time - what's the point ?
July 2022 by Nsaka Nganga (NS La Styliste)
Today I need in emergency a special pill and the pharmacist ask me to wait 1 hour... I'm in a emergency and I have to wait one hour in the store!
