January 2024 by Lynn
Food very good but coldWen we mentioned itNo response from waiterWe do eat at toby at least twice a monthHusband very disappointedToday we saw others complain too as we all paid full price. FFull priceWE S
January 2024 by Holly Hughes
Lovely team with smiles on faces. My waiter (Chloe) was very helpful with my allergies. Will definitely go again!
January 2024 by wendy tsang
The food here was good. The service was very good. The building has seen better days unfortunately. Overall a nice evening. Unlike the Toby Carvery Chester .
December 2023 by J ?Totts? T
Food was nice even tho was not quite hot enough, Yorkshire puds seemed like microwave puds? Fast service with very good staff to service you, found seats even tho we didn't book would vist againParking: Ideal parking within minutes from restaurantKid-friendliness: Children was greated by staff well
December 2023 by Jan Griffin
Gorgeous as always 4 adults and child portion including the vegetarian option which was lovely.No problem with parking. The service was friendly and supportive.Will be going
December 2023 by Daniel Richards
Fantastic Meal with 47 ScoutsFriendly Staff and nothing was an issue for them!
December 2023 by Josh Reyno555
Had a family meet up of 25. Easy to book. Service was brill. Food was lovely, and the space we had was perfect. Thank you for accommodating us all.
December 2023 by judie Henderson
I had the Sunday carvery which unfortunately I couldn't eat the beef was that rubbery you couldn't chew it and it was full of fat. All the veg was luke warm and raw the sprouts and parsnips had clearly been left to cook under the hot lamp along with the cabbage and cauliflower they were completely raw. With only a drink left to finish after returning my meal I can only say avoid this place it's not worth the drive
December 2023 by Daniel
Food was very nice well cooked meat all served nice and hot very enjoyable. Dessert came nice and fresh and hot all worth the money staff very polite and helpful all in all very good experience would definitely come
December 2023 by Claire Almond
We were a walk in of 5. Although no tables in restaurant, we were seated in the bar area. Staff were efficient, friendly and very accommodating. Excellent customer service and food was good. Thank you. We had a great night.
November 2023 by Nicola Kiley
Went for breakfast today, tasted fine apart from the sausages, they were really bland, and food was cold, not even slightly warm, I sure they would of said we can warm up in microwave , which i would not have wanted it microwaved. £16.96 for 2 breakfasts and coffee , can only say they need to keep food warmer especially at the price you pay.
November 2023 by Scott Donaldson
Arrived at 1810, booked online. Greeted by management team that looked unhappy and not exactly professionally dressed, ( jeans & T shirt) they looked disheveled compared to rest of staff. Was shown to table and advised server would take order shortly. Female server was polite and friendly. There ended my joy with this visit.Atmosphere, I had last been in this venue 5 years ago thought it was shabby then. This is not a jewel in Mitchell?s & Butlers crown in, my first impression was that of disbelief as it hadn?t got any better in 5 years. The interior is mostly devoid of all wall art & decor you?d find in other Toby properties. The decor is tired, shabby, wall art visibly missing or removed , carpets and floors visibly dirty, bar woodwork , brass looks in need or a renovation. Ceiling and painted woodwork over carvery food service area, in need of a deep clean. Food spills on carpet not cleared up, service stations generally cluttered and messy.The wait to get served at carvery was 50 mins. I should have just abandoned play at this point. It was obvious that take out orders were being prioritised over actual customers. When we finally got served , beef had run out, famous big Yorkshire puddings Toby was famous for looked like chef had no idea how to make them as they were all in various states of disaster. Meat was pretty bland and veg was either undercooked or overcooked and hot lights weren?t helping. Roasties were soggie, mash and what I can only assume was an attempt at dauphinoise looked in various states of over cooked. I had a refillable drink, and I avoided the ice machine as it appeared to have acquired an ice mountain and look filthy. I ate half my meal and was totally underwhelmed by taste and quality. We paid our bill and left. We will never be back to this venue, there are far better places to eat on the Wirral, but there are also far better Toby carvery?s, which look nicer inside and have a nicer ambiance. This venue needs a total rethink and money spending on it.
November 2023 by Kitty Dollah
I moved from liverpool to the wirral and this carvery beats every toby carvery in liverpool and I've been to all. The food is amazing everything tastes great. Today was our 3rd visit and everything the foods gorgeous. We are going to have our Xmas dinner there too. Staff our great too.
October 2023 by Lorraine Salisbury
On arrival, settled very quickly. Table was set and ready. Made very welcome and was introduced to the gentleman who would be looking after us. Very busy and had to wait. But worth it. Always makes me think is people are queuing then food must be great ??Parking: Good parking
October 2023 by Doreen Tennant
The setting Ng was extremely busy which is to be expected for Sunday lunch time. We met up with other family who had also booked a table and instead of the two booth that were reserved for us we were offered two tables in closer proximity which we appreciated at the time. Our orders were taken at the table for both food and drinks, on arrival of the drinks we were advised we could go to the carvery when we were ready. The queue seemed long but the service was efficient. On returning to our table we had no cutlery or serviettes and had to go hunting for them. Family members on the other table had the same experience and asked a waitress for cutlery but she never returned with any and the hunt was on again.One drink was missing from the other tables delivery and when approached a waitress did supply it. However when checking the bill at home the second table was billed for a soft drink refreshment but there wasn't one. We can only assume they were charged twice for the forgotten drink on the original order. The meal was very good, the customer service left us feeling twice about returning.
