February 2024 by mark dunn
Many thanks to the lady working the counter at midday today Friday 3rd Feb. Initially helped me with photo printing advice & the cheapest option for my request. Secondly repaired my 20 year old leather dog lead (on the spot) with brass rivets!All this whilst spinning plates with other customers watch repairs & key replacements. Very impressed, you have an excellent employee there, who I hope is well valued.
February 2024 by Sue Edwards
Timpsons branch in Sainsbury's Upton Wirral.I dropped my very expensive dress off for dry cleaning a week ago and the person behind the counter refused to attach a label to it immediately. Even though he walked passed me at first to the customer behind.He made me wait until.he had served them and the next 2 customers.When I went to collect my dress there were 2 people serving. I again waited behind the customer being served expecting to be served next the person to serve me next. Oh no he walked away.After a couple of minutes I said excuse me I was standing behind the previous customer did you not see me? He said no I eventually got served but I would NOT recommend this branch Timpsons to anyone they are NOT customer focused.
September 2023 by Gary McCormick
Key cutting, shoe repairs, dry cleaning, watch repairs, passport photos and selling things from the shelf. John is great but you only ever seem to have one staff member on to manage all of this. Sometimes you could be waiting a while.
June 2023 by Ken Parkinson
Brilliant experience with John, very efficient. Highly recommended
June 2023 by Lisa M
John was very friendly and helpful. Thank you!
May 2023 by Jenni
Many thanks to Sammi (Upton/Sainsbury?s) for your kind help this morning. I printed out family photos. Much appreciated.
May 2023 by Jenni Goodman
Many thanks to Sammi (Upton/Sainsbury?s) for your kind help this morning. I printed out family photos. Much appreciated.
April 2023 by Mark McKay
John was very polite, helpful and professional in his researching my car key, giving payment options and cutting my house keys within 5mins of handing him them. Very impressed!
January 2023 by Ryan Harris
Fixed a Pierre Cardin watch for me in less than 15 minutes.
December 2022 by Ben
Very helpful indeed, cleaned the inside of our car key and tested it's function for us, would definitely recommend
April 2022 by Steve Balmer
Went in for a replacement watch battery ....which I noticed wasn't working as I left the store....went back but he wasn't interested !So just taken to Phoenix watch repairs in Liverpool....he had a look and reackons circuit damaged when replacing battery.....they see it all the time apparentlySo the moral of this story is don't take a watch to the cobblers for a new battery....can't believe I'm actually saying that to be honest....what was I thinking lol
November 2021 by Janet Long
John at Upton Timpsons at Sainsbury?s Upton was so helpful. He persevered with a tricky car key casing. Thanks John!
September 2021 by Jonathan Manning
Lovely friendly barbers/hairdressers, great cut, just what I needed after starting to look like Grizzly Adams. Well recommended.
September 2021 by Charlotte
Went to Timpsons store in Upton, Sainsbury?s for printing birthday banners for my partner?s birthday. Brilliant service and extremely helpful and friendly staff. Printing quality very good, would definitely recommend to others
September 2021 by Anja Fenech
Thank you to John @Timpson Upton. John went out of his way and took the time to match a fond I had previously engraved. It was near closing time and he still gave me such friendly and patient advise. 5 Stars!