June 2025 by Rob Davies
Daz in the three store is a top lad. Was facing numerous issues with my new device and was gettting a bit frustrated. I went in to the three store and Daz came over to see me, It took a few days to reset Apple ID passwords and get my new phone set up, but the journey was worth it as I?m no fully set up and good to go. Thanks guys.
June 2025 by Yasmin
Came in today to upgrade my phone, all the staff were very helpful especially Allie who helped me pick the perfect pink phone! She explained everything very well and was such a bubbly person. Thank you so much Allie!
March 2025 by Jane Martin
Went into store for some advice and Della went out of her way to help me. Thanks so much!
March 2025 by Dave Boyd
Great service from Kevin he is so excellent at his job
February 2025 by Mujammel Begum
The 5g is slow in my room and the kitchen
February 2025 by Paul Southan
Exceptional Customer Service at Three Birkenhead ? A Huge Thank You to Daz!
I recently visited the Three store in Birkenhead and had the absolute pleasure of being assisted by Daz. From the moment I walked in, his friendly and professional demeanor put me at ease. He went above and beyond to ensure that all my queries were answered, providing clear and detailed explanations while making the entire experience stress-free and enjoyable.
Daz demonstrated outstanding product knowledge, patience, and a genuine willingness to help. His exceptional attitude and commitment to excellent customer service truly stood out, making me feel valued as a customer. It?s not often you come across someone who takes such pride in their work, and Daz is a shining example of what great customer service should be.
I cannot recommend Daz highly enough?he is a true credit to the Three team in Birkenhead. Thank you, Daz, for your first-class service!
Paul
January 2025 by Noone0708
l've used three for a while but why isn't my voice calls working whenever l tried to call my friends after school it didn't work. l love your network but whenever l use my data in school it doesn't work very well?l love your guys network but 4g is a little poor.
December 2024 by Gerry Rivers
Long winded ,got there in the end
November 2024 by Ir Spanxx
Went in for help organising my contract and to transfer a number to a new sim card. The staff were very helpful and made sure everything went smoothly. Extra big thanks to Della who went above & beyond my expectations to make sure I was happy.
October 2024 by Pat Link
Great service
September 2024 by Terry Marshall
Purchased 3x sim cards end of June for daughters travelling through summer. UNUSED due to discovering roaming bundles ourselves would not reimburse £30 - 28 day return policy apparently. Staff in shop were helpful though.
That's one way to lose a long term customer with several contracts
July 2024 by Mr Alex
Great service and help from very friendly staff. I dealt with Kev who was really good at helping me choose my new phone. He helped transfer stuff over from phone to phone but also helped massively with getting great cashback on my old phone
May 2024 by Leonard Martin
Excellent service very helpful staff just joined 3 mobile Thanks
April 2024 by The magonzies The magonzies
I went in for assistance as my son?s internet didn?t work for the last two months.
As there were some complications with another number I held, Joe, the shop assistant knew straight away how to help and reassured us to solve this at the same day.
We both had to speak to three on the phone and Joe spend a lot of time( around an hour ) sorting this out for us.
I felt so grateful the way he handled this with so much patience. Really left the shop satisfied and relieved it was finally solved , .
April 2024 by Janet jones
Needed a SIM card, very helpful staff
