October 2023 by Mick Williams
Ok for bits
July 2023 by pbillyo
Always call in when shopping excellent service especially Tia who understands her customers she'd be an asset in any setting
June 2023 by Elaine Davies
Staff very helpfull and polite, and I always get great sale deals and i use my Works Rewards Card. From Mrs Elaine Davies..
May 2023 by Theresa M
Sat outsidewith daughter she was dizzy got treated appallingly i had iced caramel latte with no caramel in she had tea in throw away cup a few others were treated bad too wont be returning.
April 2023 by GrandTour00201232999
Just been refurbished, nice and clean A BIG BUT though it's still very slow service and queing a lot, still you spend more time queing then eating your food nice staff but start using the two dispensers for drinks then one.
February 2023 by Amy
Lovely shop with plenty of bargains perfect range of sensory items I needed to purchase staff are friendly and extremely Helpful highly recommend
November 2022 by Kath Walker
Crafting, books, games, painting, stationery, you name it they have it.
March 2022 by LeeRP
The service was terrible. There was 3 staff on but the male staff member was only using one hand due to injury and was next to useless. The female barrista made one drink at a time irrespective of it being 2 station barrista machine and multiple drinks orders. We spent longer queuing for our food and drink than it too to eat it. Would not recommend.
February 2022 by marie24369
Wouldn?t let me give you 5/5 for some reason?. Visited today for a cake and drink . Service was excellent, staff friendly , professional and polite especially Mark. The place was spotless?. Definitely worth visiting and has become my favorite place of mine visit to chat with friends and see what half price cake they have ? Everyone loves cake ?
November 2021 by Chris W
Came into here today for my free coffee and am not impressed we?re am sitting floor is a a mess no one has taking the time to brush the floor tables don?t look like they have been cleaned and my coffee is just about luke warm?
July 2021 by Richard Ellison
Found the works to be great value for money. Staff are very kind and friendly.
July 2021 by George Weathers
Everything you need to learn about. Amazing place.
December 2020 by Hannah B
Writing this review after having just left on 2nd December 2020 around 4.10pm. I first walked in to find 2 young boys laughing about something on their phone with their backs turned away from the counter. After a few seconds they noticed me and took my order. I asked for a small terry's chocolate orange hot chocolate. I then gave my points card in and said to pay using the points. He then gave it me back and asked if i was paying cash or card when i had just told him i was using the points?! Clearly he wasn't listening! Next, the other young boy confirmed a terry's chocolate orange hot chocolate and started making it. A young girl came out and all three of them had their backs turned and started to gossip and have a laugh instead of making my drink while i was stood there waiting. Meanwhile a number of other customers came in and were left waiting. I finally got my drink and i headed back to work - none of the other customers had been served when i left. I took a sip of my drink only to realise they had given me the after eight hot chocolate! Not only did i receive horrible customer service, i also wasted my points on a drink i did not want/ask for and that i couldn't drink because i do not like mint! Absolutely shocking service! I have been a loyal costa customer for many years but this has made me reconsider going to starbucks instead. It only takes one horrible experience to put someone off. Really ruined my experience after usually receiving such warm and personal service.
September 2020 by paulanchris
Being a regular user of the costa at the Croft who have excellent procedures in place re social distancing I expected the same here. What a dissapointing experience no one monitors the door just walked in picked our sandwiches no tables available. Told to then queue outside or take away. We waited till table became available. This had a perfunctory wipe at best. Tray was not clean the floor needed a good mop. The barista put her fingers in the cup when getting them. Didnt feel safe here. Hygiene standards poor.
August 2020 by 662spuds
visited Costa today . Staff getting moaned at by grumpy customers for having to stick to regulations during hard times . Must say they do a brilliant job and always smile when it must be hard to not want to shout and scream . As usual the food was red hot and superb drinks . Well done to the staff for keeping their heads with a smile as well
