November 2023 by Mary Saul
SHAMBOLIC,my post code is CH63 9JB, post has been put through letter box for 5years,yesterday postman could not put 3 letters through as he said it hurt his finger!!!,all he had to do was knock or put letters in one at a time ,nobody else has had a problem,I had to catch up with him yo get my mail which he was refusing to deliver. Brain dead to say the least,on 5 full years of other postman has had a problem.
July 2023 by joann snowden
Guys always happy to help . Good services
April 2023 by Tom Lewis
Never open when they say they are. Takes a week to try and get a parcel collected. Useless
January 2023 by Michael Gillan (Mikey G)
Check opening times. Not always open
October 2022 by Craig Smith
No post for 2 weeks as delivery office say they have lost building fobs.There are people in all day and all they have to do is buzz the flats.Rang new ferry and number just rings out . Have now made a complaint to royal mail who say they will look into this. Not holding my breath!!
October 2022 by ann sinnott
What?s the point in having a phone if it?s never answered.? Rang 12 times. Just rings out. Incredibly infuriating. Especially as you?re only open till 2pm - how is anyone working supposed to get parcels or speak to you?
August 2022 by ben Mason
Mostly good people , working hard
June 2022 by Sue Maxwell
Last night we drove from Eastham to the New ferry office to collect a parcel. We checked the times only to find it closed at 6.40pm when it was meant to be open until 7. This is not the first time this has happened and it?s really becoming a joke. It?s not like we only live around the corner. So today on my day off I have had to return there to pick up my own birthday present. The gentleman there was really apologetic and it?s not his fault but sort it out will you petrol is far too expensive to be running to and fro just because you can?t be bothered ?
April 2022 by Maciek Fitzgerald
Closed at 2.10pm, website state it should be open till 4pm
November 2021 by Marianna Grapsas
Their opening times are infuriating! For people like myself who work 5 days a week collecting a parcel is impossible!...who would actually be bothered going to a shift of 2hrs! ?
September 2021 by Rai Dance
I needed to pick up a parcel from New Ferry Post office for my daughter. There is a separate shop that deals with parcels of any size. I went in with my ticket, the post office worker took it and within seconds had brought out my daughters parcel. I was asked for my daughters address and name and then handed the parcel. Really great service!
September 2021 by Gavin Thinks
Absolutely wonderful staff, Went in today to sort out a driving licence replacement and the member of staff talked us through the whole process and checked over the application once done to make sure there were no mistakes.
September 2021 by Ben Stein
Absolute terrible service. Can only collect parcels between 8 -10 am. It would be easier to buy stuff sirect from shops than get road mail to deliver it
September 2020 by Joyce Preston
Received a card to say I had missed my delivery of a parcel, I can collect at New Ferry depot tomorrow. But my post man went the extra mile and tried again before going back to the depot to deliver my parcel. I was in. A big shout out for the team who operate in Eastham, Wirral. Thanks
January 2018 by gemma hill
Just a great service & Asset to Royal Mail
