August 2025 by De Pray
Will not be returning to this store curly blonde on the till quite clearly thought herself something special zero manners or customer service skills. Shame as not many clothing options in the vicinity they could do with holding on to as many customers they can get.
December 2024 by richy holloway
I'm new to shopping at River Island. I love the range of clothing. What will keep me coming back is the customer service. I have never been asked if I needed help, this is a good thing for me. But much better than this, when I've asked for help, all of the ladies I've dealt with have been amazing. Warm, charming and very helpful. One girl who I'd asked for help, passed me on to someone else, but then followed up to make sure I was happy. Great recruitment policy and training ?. Extremely happy customer here. I don't normally leave reviews, but credit where credit is due. ?? River Island staff
September 2024 by ruby
Went for some last minute holiday shopping, picked up a one piece, so stunning gold details. Didn?t realise it had a stain, the lady at the till had noticed it, and offered us half price for it bless her soul. She was so lovely ??
February 2024 by Ian Landers
Nice experience
February 2024 by MouTusy Shekh
Bag collections are amaziiiiiinggggg?
December 2023 by Sylvia Edgley
Good shop 4 everyone n very good ,expensive but its good quality n will last
October 2023 by julia cornish
Staff really helpful
August 2023 by Emma Kelly
Great bargains
August 2023 by Stephen Dennis Morris
Friendly service.
August 2023 by ADENIKE ADEJONLU
When coming just make sure you have budget if not you would want to buy everything they have in store. Beautiful pieces of men women and children wears that you will love at first sight.
June 2023 by AC J
Staff are always nice! Especially the manager Ann! X
April 2023 by Carla Probert
Good shop, nice staff, clean
January 2023 by Joan Spollin
Got a couple of bargains x
November 2022 by kadiza begum
Disgusting service from the lady in the black hair, everytime we go she tends to have an attitude and today had the audacity to say ?I?m so glad I?m not on tills? after seeing that my sister had an issue with an item, I can?t believe River Island are allowing her to work there especially because I genuinely do love shopping there and seeing her disgusting attitude towards customers has just put me off from shopping there. Terrible
April 2022 by C 7
Poor customer service. Extremely rude staff (2 dark haired girls) Obnoxious, very unprofessional. Lack customer care skills and not helpful atall.