April 2025 by Michael Ryan
One of the big four banks in the U.K. serving millions of customers. It is a good bank basically but some decision makers enforce rather harsh rules. Money management is important. People need banks. Banks need customers to make a profit. That's the bottom line.
February 2025 by Peter Citrine
Fabulous help from a patient, knowledgeable, courteous and diligent professional in the branch today.
If, ever there is a reason why a high street presence needs to be retained?today was the day. 45 years and counting. Thank you. Xx
January 2025 by Mark Richardson
Very chatty staff, It very rarely opens on time.
October 2024 by Craig 2021
I've never met such a dedicated member of staff as Tina. She stayed with Me for over an hour to help me unblock my credit card accounts after a mistake of possible fraud on them eventhough over the phone we were transferred to five different departments! Thank you so much
September 2024 by Ralph McCrossan
I drove miles out my way because it was the only bank open
September 2024 by Colin
In there today about 11.30am to make a withdrawal, the counter assistant with red hear, on the 1st till. No manners at all,.."sign this"...devoid of personality and customer service skills... horrible experience
July 2024 by sherzad (leo)
closes way too early
July 2024 by Georgia Lancaster-Smith
Thank you to Michelle who helped me set up some accounts today and all the technical difficulties I find hard to navigate with online banking. Really went out of her way and was so so kind. Restored some of my faith in lovely people
May 2024 by Max Smith
Sarah was amazing , Went in today to move over money from one account to another and set up online banking. We had a few issues with my log in details but Sarah remained patient , friendly and professional .
February 2024 by Ailsa Dallinger
Went in to bank to change my account details ,I was seen by a young lady called Tina so was so so helpful and kind and sorted my account for mr once agai n THANK YOUSO MUCH TINA YOU ARE ASTAR X
January 2024 by Keri Weston
Went in to put money in my account and saying it was £20 short which it wasn't so stole £20 of my Christmas money will never put money in here ever again. I am now moving my accounts over to a new bank will never bank with Lloyds again avoid this company
October 2023 by seham ahmed
Not recommend at bad customers service
February 2023 by dav
You are not happy to help honestly, I came 3 times to open bank account you talled members to bring paper from Support worker then I brought two times but you reject again, Even you don't want to talk with my support worker by phone.Really annoying .
January 2023 by Rio
Very Rude and unfriendly staff members. especially on the counter. Probably why they are replacing them with machines.
May 2022 by Calvin NG
Very rubbish service, I suggest you to don't use this Bank
