January 2024 by Elizabeth Jenyon
If I could give the local postal service zero I would, from having to go to the delivery office to pick up my own post to constantly changing delivery men. I was in the house the last two days and both days when I went to go out the front door there was a red card saying I wasn't in so they didn't leave it. I was in and I have 2 dogs who bark if they hear knocking at the front door!!!! I have a fully enclosed garden with an olive tree in a large pot, a small parcel can be left behind here easily, It was not a signed for parcel, absolutely livid as this was medicine for my dog!!!
December 2023 by Amanda Lancaster
Appalling!!!!.. It said on Google open till 4p.m. CLOSED when I got there at 3. I 'booted' the door... at least it made ME feel better?. They need to get their act together .
August 2023 by Luke Baard (The Great Outdoors)
Never open and always change their times without posting it anywhere
April 2023 by Emma Annette
I suffer with fibro and struggled to get down to the door to answer and already The post man had left a red card in letter box they need to make allowances to at least allow 30 seconds to get to the door it's a joke
March 2023 by Google user
I suffer with fibro and struggled to get down to the door to answer and already The post man had left a red card in letter box they need to make allowances to at least allow 30 seconds to get to the door it's a joke
November 2022 by Sonia Fallows
Absolute joke! Had a delivery rearranged for today 14/11/2022, postman been but no parcel, sorting office now closed so can?t even phone them ?
October 2022 by Claire Walker
Everytime I need to collect a parcel they are closed. Absolute joke!
August 2022 by William Macdonald
went to pick up a parcel 2 days in a row turns out there is a note on the door explaining they are only open till 4 pm 2 hours before I got there from work, good job informing the public...
July 2022 by urbex dave uk
Absolutely joke!! Cannot u at least put correct opening hours so people don't wasting their time .
March 2022 by Mike McBride
Sender put wrong last name by using my name from Fb not my pay pal actual name as made purchase through Fb .. so Royal Mail even tho stacked with the actual messages from sender and telling them what?s in the package will not give me my item .. even tho told what the content is the sender also hasn?t put return address on item so leaves me without my parcel .. tried to arrange re-sending which they said would but conveniently my package has gone missing disgusted with Royal Mail even after stacked with all the evidence
September 2021 by Kristiana Heisele
Unhappy for service.They said they delivered my package but unfortunately I'm not received . Card left unreadable not understood nothing what writes one.
July 2021 by The Wirralian
Paid on-line for a letter that did not have enough postage, was supposed to be delivered yesterday and has not arrived today. Unable to phone Birkenhead delivery office as number given goes to a fax machine. Navigation of Post office website to query delivery takes you in a loop.
May 2021 by Nicola Hough
You need to update your times on your website it states open at 7am and this has been on a few months 7am till 9am but on arrival today you are now open 8am until 10am and yet on the undelivered notice you say check the opening hours well surely you should update them first
March 2021 by Stephen ,
Shocking collection times 7am-9am? That only gives a 1,5hr window when you factor in that the last collection can be as early as half an hour before closePandemic or no Pandemic these are ridiculous opening times no critical worker is going to be able to pick up
March 2021 by Paul Gordon
While the collection times dont really suit, the guy in the office is always very polite and more than happy to assist, it is this reason I give this place 5 stars, keep up the good work team.
