December 2023 by Carol Murphy
Linda went above and beyond to be helpful today at Birkenhead I had accounts to close and some to reopen and yes it all took a long time to do the transfers but Linda set everything up perfectly. Nothing was too much trouble and her advice was welcomed. Thank you
December 2023 by Ian Jones
20 mins in queue people cam in and left as could not wait. Sad state off affairs if you are elderly or medical condition would avoid if possible
December 2023 by John Orr
Closes far to early it?s ridiculous
September 2023 by andy gibbs
It?s so hard to get even the simplest things done with this bank. No branches locally and an undermanned phone line mean long travel or long wait. Much better to sign up to a bank with a good online presence
January 2023 by Tony Williams
Limited staff on a Saturday but very helpful guy on the automated cash machines helping with withdrawals and deposits.
November 2022 by kath joynson
I only needed the ATM today, no queue for that.
October 2022 by Dar ?Venator?
Be sure to be told that they cannot do it or it not true that it can be done. And when you are showing info from their own website that it can and should be done in branch they say that website is wrong. .. other branch dobe and dusted them ... avoid if you can.
October 2022 by Dariusz Kowalski
Be sure to be told that they cannot do it or it not true that it can be done. And when you are showing info from their own website that it can and should be done in branch they say that website is wrong. .. other branch dobe and dusted them ... avoid if you can.
September 2022 by Matt Jones
Stood in a queue for over 20mins as I'm typing this. Really need more staff on the counter
July 2022 by B L
Really helpful and friendly customer service.
March 2022 by Paul Sykes
Very helpful and friendly staff, a pleasant and straightforward transaction.
February 2022 by Andrew Duggan
Used this bank for years, always very helpful and nothing is too much - thanks for a great service ?
August 2021 by Alan Knowles
Checked here before going down. Says it is open til 4 pm.Arrived to find it temporarily closed!
July 2021 by Barbara Evans
It was closed at 2.30 on a Friday 30th April no explanation on the door and only opening times listed were from Tuesday 4th May after bank holiday. I was not the only person to be let down.
July 2021 by stephen welch
The worst bank staff or rude and and have not got a clue the line out side the bank is a joke in manger of this bank need to get a grip and sort his staff out in basics on how not to be rude
