November 2023 by Phil Bamforth
This is exactly what Customer Service should be. I needed some advice and parts for an urgent furniture project. The team at Heritage helped with my choices and shipped quickly. The legs and castors were perfect and very well priced. Thank you!!
November 2022 by Sue Bell
very happy with the brass castor cups for our sofa and chair, good quality, quickly dispatched and delivered, many thanks
October 2022 by Staci Sullivan
Received items so fast!! I was shocked. Great source!
October 2022 by Peter Scott
Excellent customer service! I'm a first time customer with Heritage, the staff member I spoke to with my enquiry was friendly and knowledgeable. I'll definitely be shopping here again!
October 2021 by Anna Marie Houmann
Completely satisfied with my ordered goods, which arrived quickly and safely. Looking forward to getting them installed.
October 2021 by Rhoda Hamitouche
Was very dissapointed with the sofa legs I ordered. As you can see from the photos one was a completely different colour, all were a different grain of wood and one had a big dent. Ended up keeping them as had a palaver with 2 other companies too. Sanded them and restained so they matched but will not order anything aagin..
October 2021 by M Law
Extremely slow customer service.Took over 5 days and multiple messages for a reply to even begin a return. Then had to chase up refund a week after they received the product back.Was told refund would be issued on Wednesday (for some reason) despite already having received their product back for over a week. Should have been refunded ages ago.They only bothered to issue a refund 2 days after they said they would, so will be another few days until actually received.So it will be 20+ days from trying to get a return and refund. On top of that, they didn't refund the full amount (must be postage) which was a bit cheeky considering the poor customer service given, and the fact I still purchased another set of legs from them.Wont be using again.
October 2020 by Sapna Brandrick
Great quality products and straight forward website. Highly recommend this company, buy your products with confidence!
October 2020 by Stephen James
Very helpful had what I wanted
October 2020 by Annika
WARNING ?Never use this company, we got furniture legs that didn't fit the furniture, We bought eight legs for 1800 SEK, which we sent back but didn't get the money back, now they have both the legs and the money warning warning warning not a serious company ?Totally impossible to get the money backWant to get in touch with the owner but I can't get the owner's contact details?Have never previously been involved with any similar company where there is no right of withdrawal at all?Annika Blom SWEDEN ?
October 2020 by Rosie Upton
Very impressed. I ordered four tapered oak dining table legs. They were delivered extremely quickly, were well packaged and are great quality. I will certainly order from Heritage Components again.
October 2020 by Alexander Floyd
Excellent service! Quality upholstery supplies in stock. Straightforward website and ordering process. Arrived as stated so I could carry on with projects. Recommended, will definitely use this company again
October 2019 by Justine Holmes
Excellent prompt service. My goods were well packaged, good quality and delivered very quickly.I would highly recommend to all.
October 2019 by Beverley Baxendine
Product was just as described, good quality, arrived promptly and was well packaged. Very good value for money
October 2019 by Jacqueline Edwards
I have lovely footstool legs from Heritage. My four children overuse this piece and one of the legs came loose and fell away. The leg was not damaged but I needed some spare parts for fixing. The website is great for advice and accessories which I ordered effortlessly. On arrival I was delighted to find that a previous email sent before my order was matched up and some useful rods were also sent free of charge and without asking. Not often does such a kind gesture like this happen. Thank you!
