February 2024 by Gavin Russell
From the first enquiry to the end of installation, the service and attention to detail we received from all the team at Ignite was outstanding. Would 100% recommend their services.
January 2024 by Alan Dorr
A lot of wood burner to choose from
November 2023 by M Strickers
They have come good for us. Any issues we had were rectified. The stove and hearth have been beautifully installed with good attention to detail. The fitter spent time explaining how to get the best out of the stove. Very happy.
October 2023 by Laura Green
This company does what it says on the tin. They turn up on time, treat your house with respect, keep you informed all the way, do a great job and clear away any mess! Would highly recommend and would use again if I needed to. Great customer service and good advice from them.
September 2023 by Sue Unwin
Excellent fitting of our woodburner today by Joe and Will. Good quality of workmanship, cleaned up the whole area and took every bit of rubbish away with them. Dean gave us good advice in the office about products and completed a follow up site visit prior to installation.
June 2023 by Mark Hutchinson
Never been there?
January 2023 by H T
I've had an awful time with this company and am now having to pursue a formal complaint with the ombudsman. It took two attempts to install the hearth correctly and we've been left with an irreparably damaged carpet. Customer service has been appalling. Avoid.
January 2023 by Kevin wells
What an amazing company from going to look round the showroom to the completion of wood burner being fitted every part was completely stressless and always had so much time for us what ever question we asked. As for the fitting team, what a great bunch of lads, totally professional and very polite. Wouldn't consider going anywhere else when we visit again about having a log burner fitted in conservatory. Thanks again team. Just had our second stove fitted by this faultless company, excellent service as before from start to finish,thanks guys will always highly recommend you ?
December 2022 by Joanna Baldwin
A professional service with caring staff.I have had 2 stoves fitted by Ignite and both times they have over and beyond to provide an excellent service.I would highly recommend Ignite to anyone considering a stove.
December 2022 by Dan Thompson
Dreadful fitting and customer service, left me with a damaged hearth and cracked plaster around the lintel of the fire opening. Left work debris and even pieces of razor sharp angle bead on my driveway, buckets of mortar and tools left and not a word or communication why. I had a terrible time with this company . I would suggest spending your hard earned money elsewhere
November 2022 by Judith Duxbury
Excellent from start to finish. Professional and high quality work, nothing was too much trouble for Dean and the Ignite team. We live in Welton so were able to pop into the showroom on a regular basis, we were in there so often we almost felt part of the team! We were customers who knew exactly what we wanted and the Ignite team made sure we got the fire and fireplace we wanted - which wasn't easy as we had a very clear vision but Ignite made it happen ! We are absolutely delighted with the service we received and our Contura I5 log burner and bespoke Lincolnshire Limestone fireplace - it is beautiful and has made a huge difference to our house. Can't recommend Ignite highly enough. Thanks guys. Pete and Judith Duxbury
October 2022 by Gail Firkin
I have recently had a wood burning stove installed by Ignite and what an excellent and professional service they have provided. From advice when choosing the stove to completion of the installation the team was great! Highly recommend.
October 2022 by Ian Stockley
We had a new wood burner fitted by the team at Ignite. From the moment you enquire through to professional survey & installation you?re in expert hands .. a very friendly & smiley team. We also liked the initial email journey once you?ve enquired, these pop in helping with the thought process and decisions for a wood burner which after all is an expensive investment. 5* highly recommended.
October 2022 by Sean Hamilton
Booked an appointment for them to come and visit my property, turned up late and didn't even send a quote after I chased it up despite the man assuring me of a specific date.
October 2022 by Janice Turner
Absolutely brilliant service very professionally fitted. Stove is working perfectly. So pleased we picked Ignite to fit it. I can fully recommend this firm.
