November 2023 by Andy Ruddy
Was told I?m very lucky to be retired even though they knew I?ve got terminal cancer
October 2023 by Ben Gillam
I consistently receive excellent service from the staff here. The gentleman with the dark hair always goes above and beyond to accommodate. It?s refreshing to experience such a professional service that is willing to make life easier for its customers.Thanks,Ben
August 2023 by Jay H
Staff are lovely and very knowledgeable. The store lacks seating, however this is seldom an issue as you will be seen relatively quickly. But it would be nice to have something to sit on.
August 2023 by Shayne Tyler
I am a 50 year old man who collected my first pair of glasses yesterday. From eye test to collection and fitting, I found the service exceptional. In particular I would like to recognise Phillippa. She was excellent, an engaging and wonderful women who couldn?t do enough to make sure I was ok during the process. Thank you!
August 2023 by Steve Eyre
Stamford branch corrected problems with hampton peterborough branch Tgese are franchises and take their lead from the manager owner Hampton has loads of staff who resent customers interrupting their day.The manager owner would not entertain a complaint despite a clear breach of trading standards arrogant to the last .Stamford awesome customer focused excellent Easy to get to being inside morrisons easy to park all on one level easy for disabled access rather than going un to townWell done all at Stamford restored our faith
August 2023 by C J
Left waiting 20 minutes with no apology, and the manner of the person performing the eye test left a lot to be desired. Will stick with Boots opticians in future.
June 2023 by Jessica Lawson
After my son unfortunately broke my glasses I made an appointment at Stamford as my local had no next day appointments. When I attended the appointment I was met with quite a rude woman. I will admit I was late to the appointment but this was due to my newborn ( 12 days old) daughter deciding she needed to feed just as we were about to set off (breast fed) which I couldn?t ignore when it?s a 30 minute journey. I quickly fed her and headed on my way to then arrive and she had had an explosive nappy. So I quickly changed her and headed into the appointment. Apologised for being late and explained the situation. But I was met with bluntness. Saying they couldn?t see me as o only had 5 minutes left of my appointment and I would need to rebook in. I showed them my glasses (missing an arm) and again no sympathy or compassion giving the situation not being usual. I would understand if they were busy but they weren?t. The woman I spoke to was just standing about doing absolutely nothing. I will not be returning and think she needs to do a customer service course at the very least. Yes people miss appointments and yes appointments are made for a reason but I cannot help a newborn baby cluster feeding and having an explosive nappy. It is completely out of my control. Disgusting staff.
June 2023 by Elaine Koch
I am very pleased with the prescription sunglasses I recently ordered. Perfect fit. Nice and light as I have thin lenses. I have used Stamford Specsavers for years and will continue to use them.
June 2023 by Gaz Stella
Excellent service received from all the staff at Stamford Monday this week (22/05/23). Really helpful & professional throughout. Well done, would recommend. 5*
April 2023 by Paul Green
Very helpful and friendly service I have been using them for years now .
March 2023 by C Wheeler
Very happy with the service i received from the staff, they were very friendly and professional.I am extremely happy with my new glasses! ?
January 2023 by pamela barsby
Great service. Glasses fit very well. New prescription is wonderful. Thank you all.
October 2022 by David West
Excellent service from start to finish by all staff involved. Received helpful advice and new glasses were in within 3 days.
August 2022 by catherine mount
Visited this shop to buy dry eye drops. The nicest young man served me,Chatted to me until the optician was free and talked me through how to use the drops. Really friendly and polite.
June 2022 by Maciek Kaszubowski
The person at the front desk was unprofessional borderline rude. My mum arrived from Peterborough 5 mins late due to traffic and was told she'd have to reschedule which was fine as, at the end of the day, she was late. However, when I asked whether she could be seen as she was only five mins late the person at front desk blurted out: 'It's actually ten minutes'. A very unpleasant experience.
