December 2023 by Tania T
My daughter tried to open a bank account online but was told it had to be at the bank in person. Went to the Stamford one which is the closest one some 15 miles away. Stood in a queue for 30 minutes, two staff on duty trying their best. The atm had run out of money so queue bigger than usual. Fractious child getting bored and crying (my daughters) only to be told we had to do it online as that particular branch wasn?t set up to open a new account! The member of staff who did serve us was very helpful and spent time with my daughter and printed and explained what needed to be done. I?ve heard this branch will be closing in two or three months. JUST MAKE IT EASIER TO DO ALL YOU NEED ONLINE THEN!
August 2023 by Michael Bellamy
Super helpful. Thank you Helen and Simona.
December 2016 by Alexandra Carton
Very helpful, friendly, accommodating staff & there's a medieval wall inside!