April 2025 by Michelle Jennings
Due to an illness and bei no registered disabled I politely asked to use their toilet facilities. A blonde elderly lady gave me permission and understood. Whilst on the toilet a dark haired female goes by the name of Sofia on her badge kept trying the door which was thankfully locked and shouting at me, I?m sick of people like you using the toilets. I explained I had an illness all whilst sitting on the toilet and she began shouting at me. I exited the toilet and attempted to to take her picture which I have of her holding her hand up and pushing my phone at me, stating she was calling the police. I don?t know why, I was then approached by a man of whom I have no idea what position he was who threatened me. The blonde elderly lady seemed very dismayed and I am totally shocked by this behaviour. I really go hope they never find themselves in my position today where I couldn?t walk to another facility due to my disability and illness. Most disgusting I have ever been treated by young individuals with a clear disregard for empathy and respect. I will be taking this up with their head office as soon as they are open
January 2025 by Andy
1st visit to this lovely town,as on a coach trip,Saw special offer coffee & toastie, The teaspoons we were given were Absolutely filthy.
August 2024 by isabelle crookes
I popped in a few Sundays ago, and the young girl Megan helped me choose a drink based on what I like and talked me through all the alternative milks and made my drink herself. Best coffee I've ever had and will definitely be back again, fabulous place, very clean and staff are lovely!
May 2024 by EJ
Nice hot coffee and a very fresh and tasty cinnamon bun.
March 2024 by Andrew Michael
Firstly if Costa read reviews and actually cared about this branch then they would have spared me this excruciating Customer service experience . The infamous Manager who has a serious negative review following sadly served me and delivered her usual disrespectful, vile, whispering, eye rolling, hateful, curt delivery. Challenged her openly and asked her if She had something to say to me rather when whispering rude conversation about me to her colleague who was preparing my drink as it was plain I was not happy with her attitude. She refrained from elaborating. I visited this branch as I am a regular visitor to other Costas who are obviously not related in the manners stakes to this shocking place. I shall not be returning and if I was not caught unaware of this persons presence when entering then I would have made a quick exit before it was too late. Appalling and inconceivable that this place stays open with the current Management ( the person preparing my drink was not rude ) . It was empty other than 2 other Customers, I wander why?
February 2024 by Paul Buckley
Put off by the staff. Roxie is rude, felt like we were interrupting her from her mobile phone and cake which she was eating behind the counter.
December 2023 by Lee Reynolds
The most miserable and unhelpful staff I've ever came across in a Costa.HAPPY CHRISTMAS ?
November 2023 by Dale Codling
The drinks are amazing, and you are met with amazing customer service and a clean
October 2023 by Jonathan Gardiner
Not where Google says it is!
September 2023 by Cheryl Deignan
All good will call again
September 2023 by sudhir shrestha
Very unprofessional service. I do understand it was busy but being rude is not an excuse.
August 2023 by Amber Thompson
Beautiful clean cafe , pleasant staff.Vegetarian options: Plenty of choice/optionsKid-friendliness: Absolutely
August 2023 by June Munday
Place is quite shabby and dirty, definitely needs a revamp.
August 2023 by sufian ahmed
Very good place to have coffee. I found very good services. Food also delicious. Atmosphere also neat and clean.
July 2023 by Steve Potter
Tired, could be cleaner, lacks atmosphere.
