10AM - 4PM
53 Lumley Road10AM - 4PM
84-88 Lumley Road“Stopped in here while we were on holiday to get the kid's school shoes. Staff were really friendly and although the shop was smaller, they had the exact ones we wanted in the right sizes which never happens at our local one in Walsall. Quickest and easiest visit to a Clarks we've ever had since the kids started school. Highly recommended.”
10:00 - 16:00
20“Just bought some boots and Anthea (Sorry if I spelt it wrong) was so lovely and welcoming, she was so lovely and genuine! An asset to the team and I hope she recieves the recognition she deserves!”
11AM - 5:30PM
78 Lumley Rd“Shocking customer service! The young man on the till needs some serious intervention before you lose a lot of customers especially when you are situated right next to a more affordable sports direct! Not only was he disrespectful to my face as a customer he was also derogative in the way he updating his manager when I requested for her input and furthermore being a moaning minny to his colleague while customers are listening. Apparently the Consumers Right Act does not apply to your company because its not in your policies. Maybe you need to either ensure your policies abide by the law, or you need to provide training to your staff! I will add the manager was helpful in the end and I got my exchange she was professional.”
10AM - 4PM
Unit B“Went in to buy a cheap pair of work boots as the caravan site I was staying on had started getting muddy.There was a good selection and I was in and out in 5 minutes. It also seemed to be laid out better than other Sports Direct stores I've been in. Staff were friendly also.”
“I visited this store looking for black denim shorts, I spoke to Kelly who was lovely, happy and helpful. There were no shorts this style in store however she encouraged me to take a look online with her, she found just what I was looking for and made suggestions on the style best suited to me. Kelly went above and beyond to help, the shorts arrived yesterday & are perfect! Lovely little store, great staff.”