August 2023 by Sarah Keeling
Great stay so far very helpful staff just a lovely break
July 2023 by A Woo
Expensive shop & very rude owner/shop worker thing with her short hair but that doesn't surprise me with the amount of rude & ignorant locals around here. They don't deserve any business. I and my team will not use them again. No hello, no please, no thank you from here on top of rude comments. Couldn't of treated me any worse. Well done...?
May 2023 by Ellie J Hunter
ABSOLUTELY DISGUSTING TREATMENT OF 2 ELDERLY DISABLED CLIENTS AT SKEGNESS SEAFRONT HOTEL 19/20MAY!
Have left a million emails phone calls to hotel get told to call central reservations no answer
Sent contact us forms as directed no reply
Called hotel absolutely useless! Not returning my calls!
Management don?t care was dismissive and didn?t offer help to my parents who don?t have a clue how all this works nor should they have to!
Receptionist who was on 19th from 3ish pm wants reporting to trading standards for her damaging dismissal of sick elderly disabled 74 yr old, old age couple, sending them up and down stairs 6 times - then lying and saying she was there! Then she said she wasn?t and was completely arrogant condescending rude unhelpful and clearly wanted to help the customers she liked the look of, she needs serious retraining for her horrible customer service.
She constantly put the phone down on me saying she was being abused! I hope the calls are recorded because I recorded my end and I want proof she had this ?abuse?! When it was because she lied and got caught out couldn?t say anything to rectify kept talking over me, concerned for my elderly parents who don?t have much clue to complain, so she took FULL ADVANTAGE and lied about what they said, she lied and said they didn?t come down to reception. She lied and said there was nothing she could do, She lied and said I needed to call the manager my self today 20th as she wasn?t taking abuse! She was never abused! I had and have every right to defend my parents I wasn?t swearing I didn?t shout I don?t call her names I didn?t get irate! I spoke firmly and asked her to not keep talking over me!
RECEPTIONIST TOPPED THE LOT OFF! WAS RUDE AND SELFISH WITH A MIGHTY I AM GOD ATTITUDE WHEN SHE WAS BLATANTLY CAUGHT LYING AND COULDN'T BACKTRACK HERSELF SO SHE PUT THE PHONE DOWN! Whilst I sitting here with a terminally ill disease sat fretting and panicking about my parents travelling home at 11pm at night after driving all the way there and going to there show at the embassy with Sally Morgan who turned out far too commercialised than she was! So that was moot! Anyway not the hotels fault! What is the hotels fault is my parents are now both suffering as am I! After all the stress and upset, my mums not long had a heart bypass had a disabled leg due to artery surgery, she has very high blood pressure angina an unstable heart arrhythmia, my dad has a broken neck bone spondylitis, arthritis heart palpitations is diabetic and should of been resting not stressing
***************I am a STAGE 4 cancer patient this has made me quite ILL***********
NOT THAT PREMIER INN CARE as we are still waiting to be called back still waiting for the money to drop back in still waiting for someone to contact us to raise this complaint!
LET IT BE NOTED I AM AVAILABLE ANYTIME AND I?ve SENT MY NUMBER! 07568733816!!
I am still awaiting for Skegness management to call me and premier inn to refund the money not one return email or call since they arrived yesterday at 2pm not one courtesy call to say we are looking into it not once a message !!
SHAME ON YOU FATCAT PREMIER HOTELS!
Taking advantage of a disabled elderly lone couple who didn?t have a clue and passively abusing them by lying being inconsiderate calling them liars making them travel 350 miles for you to place them on a 4th floor with a climb over bath they can?t use - lying to say lower rooms are full then giving it to someone who walked in you ignored them for! You?re absolutely vile money grabbing lying abusive slimy garbage excuse of a company that?s meant to put people first!
ABSOLUTELY DISGUSTING TREATMENT OF 2 ELDERLY DISABLED CLIENTS AT SKEGNESS SEAFRONT HOTEL 19/20MAY! DoNOT USE PREMIER INN - hotel was dirty food £24 for 2 fish cake and a fish no chips just that! £290 for a small pack of Milky Way stars - ABSOULTE COMMERCIALISED SELFISH DON?T CARE MONEY GRABBING EXCUSE OF A BUSINESS CARING ENTITY!!
Still waiting for a call and a refund 07568733816
March 2023 by Sharon Wright
Lovely staff
clean room
Food Amazing
Enjoyable relaxing weekend
February 2023 by Craig M
This shop is a nice little place that has everything you need. The staff is friendly and helpful, making for a pleasant shopping experience
January 2023 by Craig Megson
This shop is a nice little place that has everything you need. The staff is friendly and helpful, making for a pleasant shopping experience
August 2022 by Katie McGrail
last minute booking. reception lady was friendly, clean family room with bath, nice location, right in the town centre. could be better if there is a refrigerator in the room.5 stars :)
August 2022 by Katie Lin
last minute booking. reception lady was friendly, clean family room with bath, nice location, right in the town centre. could be better if there is a refrigerator in the room.5 stars :)
August 2022 by 508michaelac
We are on holiday and visited the storehouse cafe after the seal sanctuary. The staff were friendly and accommodative. My little boy was hungry so we got him a ham sandwich and he said it was the best ham sandwich ever! I tried the battenburg cake and my dad had carrot cake both were lovely. The atmosphere was chilled with relaxing music playing. The toilets had a nice touch with feminine hygiene products available for free for those that needed them. Overall it felt like a lovely safe place to go to.
August 2022 by Harvy Singh
Premier Inn skegness staff were disgusted that our room appeared uncleaned but customer services done nothing, bogies on curtains, hairs everywhere, broken AC unit that was noisy and cold even when off amongst other things. Plenty of photos and vids, customer services are rude.. i wont stop until contacted
August 2022 by Kim Sadler
Stayed for 2 nights with my 3 children,
We all loved staying here, spacious rooms, comfortable beds, everything all nice and clean, bathrooms very nice, air conditioning is a bonus especially in summer, good sized tv, nothing to much trouble when asking for something, great views, lifts, vending machines, only very minor is the wifi signal isn?t that great and it took me going to reception to work out how to turn the lights on, really felt happy and relaxed here during our stay, would definitely stay again.
July 2022 by boneywoney
Passed this place loads of times and never realised what it was. Thought it was an arcade! Will definitely go back the next time we are in Skegness. Looking forward to a piece of caramel shortbread. Good prices and friendly staff. Dog friendly. Outdoor seating too.
June 2022 by Babedownsouth
Found the lady who served us very friendly. Didn't find it to be over priced as many reviews say. On par with at home. It's a a convenience store and was very convenient for us. :) If all shops were like this it would be a pleasure!
May 2022 by T'angelo Seymour
Was aighy
November 2021 by Dianne Melson
If you want to pay a pound for a pint of milk this is the shop for you.
