February 2024 by jane Priest
Staff are fantastic won't go anywhere else to book a holiday
February 2024 by Deborah Wickes
Staff couldn't be more helpful. Emma is brilliant
October 2023 by John James Gibson
Not very happy with hays travel just arr last night at the idas hotel just been told my guests everything is closedown no entertainment we 1130 pounds for 7 nights
October 2023 by Stuart Goulding
Been using Hayes for a while now. Nothing is too much trouble for them. All the staff are brilliant. Special mention for Julie. Sorted us a very complex holiday with no problems ??
October 2023 by wayne stead
Very helpful staff
September 2023 by pat arkins
We get very good service From hatsTravel
July 2023 by Peter Bland
Staff are very assertive and will try to get the holiday you want for a fair price.
June 2023 by Callum Hutchinson
Had a pleasant experience here regarding travel money. Staff were friendly and helpful went that extra mile which is hard to find these days, thanks Julie and the team.
March 2023 by Terri Walker
No probs
September 2022 by Emma Wenlock
Staff friendly and helpful nothing was to much trouble. Highly recommended
August 2022 by Andy Parkin
Unfortunately for me I booked with TUI who were less than useless . I popped into Hays for advice and they were amazing . Will definitely book with them next time .TUI are just awful!
July 2022 by Andy P
Unfortunately for me I booked with TUI who were less than useless . I popped into Hays for advice and they were amazing . Will definitely book with them next time .TUI are just awful!
June 2022 by John Woodward
Always a pleasure to go there staff so willing to help 5stars all the way
September 2021 by Karen Cheetham
Brilliant service nothing too much trouble
August 2020 by Mark Carnell
All I wanted was 50 USD to pay for a visa for my holiday. The person behind the counter had to get a second person to authorise it and they wouldn't even discuss it without "setting up a profile" and wanting all my details pretty much up to my inside leg ! I ask you !?!? Anyone would think that I was trying to breach EU money laundering regulations ( 10,000 Euros ) not just trying to get 50 Dollars. I refused to give them extensive details and feel like I have been publicly branded a major criminal for trying to obtain 50 Dollars. I have NEVER been so embarrassed or humiliated by a couple of young women for some sort of "power" or authority that has gone massively to their heads. I am guessing that they probably used to work for Thomas Cook. No wonder that it went bankrupt if those two are typical of their staff as I wouldn't go near the power crazy idiots.
