August 2021 by baban abdullah
I?m very very happy with staff they are very helpful many thanks to them.
July 2021 by Stephen Barker
Covid 19 helping customers ?The staff themselves are fine, no problems there but why on earth during a time when we need to spread out and not all be in a building at the same time have you shortened your opening hours, the queues are out the door and round the block. How is that helping your customers ?
July 2021 by Des Lloyd
Totally fed up with the banking system trying to force online banking on me. I DO NOT want Online Banking.Also can you not actually have a live human being answer the phones instead of recorded messages telling you to press this, press that.The banks say it has closed the Gainsborough branch due to lower customer numbers ,that is probably due to it making it difficult to do anything unless you do either telephone or online banking !!!!Have been with NAT West all my life but am seriously thinking of changing my bank to a "local" bank"with a branch less than a 30mile round trip of my home.
July 2021 by Maxine Howard
Covid19 was approached at the door by a member of staff who was very over zealous regarding sanitizer. The chap stood right in front of me asking why I was visiting the branch and without asking or telling me suddenly sprayed some form of sanitiser on my hands before allowing me to enter the branch. No disrepect but I was wearing a face covering so knew the importance of staying covid safe. I don't need a stranger spraying me with an unknown substance
July 2021 by Ângela Vasconcelos
I love to have NatWest as my bank. Staff very nice, professional and helpful.
July 2021 by Desmond Collier
Smashing staff,helpful and pleasant.Popped some money in
July 2021 by Kevin Allen
Why close on Saturday, even during lockdown those at work during the week and the general public still go into town on Saturday to use the bank
March 2021 by Janette Sutton
I called today at 9and was told to antibac plus stand at the lines which I understand completely the ladies on the door was lovely I then went to see the man on the front desk he was rude to me from word go I ask if I could close a standing order he said you should havhavedone thus at home I said I didnr no
September 2019 by S Green
Fantastic service today from Joanne who managed to sort a distressing situation for the family even though we hadnâ??t made an appointment
February 2019 by James Harris
Very slow service. Not enough assisted counter service staff. Other members of staff just not helping. 14 of us waiting to be served.
December 2018 by Leszek Grab
Best bank ever!
November 2018 by Harry Howitt
Another natwest, another massive queue. NOT EVERYTHING CAN BE DONE ON YOUR MOBILE NATWEST, employ some staff.
October 2018 by Simpli36524stagebus1728jsw Legend17Sophie
This Bank is in a Good location, but the queue times can take long sometimes when you wait to be served, inside this Bank is clean and tidy
September 2018 by UK Marketing
Lovely friendly staff
May 2018 by Colin Halstead
Lovely friendly staff
