March 2024 by Tom Crawford
I recently bought this Jaguar F-Pace from BRM Cars (see image), after having travelled to BRM to see the car and test drive it, I was very happy to buy it there and then and collect it the following week.The service, assistance and treatment given to me by the team at BRM was exeplary, they were professional, knowledgeable, fair and keen to assist with; I was offered and accepted a brew on both occasssions, the waiting time was filled with polite and knowledgeable conversation, I was given solid advice and assistance in both questions from me about the car and its specification and the buying and selling/part exchange process was explained and carried out quickly and efficiently, this all made me feel confident in what I was hearing and trusting in the advice and assistance I received.The whole process from start to finish was very efficient and professional, they made me feel comfortable and at ease. Would I buy another car from them, that would be a Yes. Thank you Harry and Dan.
February 2024 by Vee Dawai
Highly recommended and professionalism to the high standard from start to finish, cheers guys.
January 2024 by Daniel Kitching
Great customer service,great cars.Made it easy from start to finish.
December 2023 by william lane
Got my car from BRM. Harry who I dealt with was really helpfull and great to deal with. I did have a small problem with my car after about a month which was no fault of BRMs. I contacted Harry which he assisted me getting the warranty claim in and it got fully covered. Really easily. Couldn?t recommend them enough. Thanks Harry.
December 2023 by Kelly Scott
I recently purchased an Audi TT from BRM and had a fantastic experience.From the initial enquiry through to after sales Harry was incredibly helpful, efficient & honest. He provided all of the information I needed and answered all of my questions.I felt well taken care of and confident in my purchase. I highly recommend this garage for their excellent service and knowledgeable staff.
December 2023 by harbans Soomal
Very good selection of cars must have a look around good place to go to if you are interested in buying a used car
December 2023 by Ikram Ramzan
Absolutely fantastic service. Made purchasing the car absolutely easy and no hassle. 10/10 would recommendPurchased a Car and was made very easy to purchase from the minute in enquired about the car to finally getting keys. BRM kept me updated and provided all the information I requested. Couldn?t recommend anyone better to purchase a car from.
December 2023 by Martin Havercroft
Bought jeep truck recently from Brm select cars very happy with professional service from them very helpful nice selection of vehicles on offer been good doing business with them
December 2023 by Sheena Bewick
First time buying from BRM. Myself and my husband came all the way down from Scotland and Harry could not have been anymore helpfull? . I would highly recommend this dealer ? and will definitely be back when we need another car ? . LOVING MY NEW CAR ?.
November 2023 by Mark Sheardown
Excellent service from harry helpful from start to finish highly recommend if looking for another vehicle
November 2023 by Tony Walpole
Just bought my 3rd car from Harry , a real pleasure to deal with, and I'm sure it won't be my last. Car is immaculate inside and out.
November 2023 by Alan Balmer
Harry and Dan are excellent to deal with and very knowledgeable. There is no pressure selling just old fashioned great service. Highly recommended
November 2023 by Sarah Patchett
My Mum bought her car from them?.Brilliant down to earth car dealers, friendly service. Very happy with the car and will be using them for future vehicles Thank you so much ?
October 2023 by Fil Dunn
My experience started very positively with a very friendly salesman and the car purchase (Jaguar XF) was smooth. I had been looking at a number of similar cars, all of which were cheaper and higher spec, but decided that the clean condition and Full Main dealer history with Jaguar (and the peace of mind this gives) was important to me and worth the money. I was then a little surprised to find that 5 weeks later the timing belt was 6 months overdue. When I messaged the dealer to query this I was told, that they didn't know it needed doing, thinking it was 10 years (changed to 7 years/112000 miles by Jaguar 3 years ago). had they known they would have informed me. As a result I bought a car under the impression it was maintained (as recommended) by Jaguar and all relevant services (including major service items such as timing belt) were done. had I been informed that the timing belt was overdue, I would not have purchased it until the belt was changed. In reality I drove away covering 4000 miles in 5 weeks, on an overdue timing belt, that had it snapped would render the car a very expensive paperweight. Not the peace of mind i thought i paid for! in addition, had it gone, my purchased extended warranty would have also been worthless because it hadn't been maintained in line with the manufacturers service schedule. In response the dealer offered my the option of paying them to fit a new belt. not the response i was expecting. The car is now booked in to Jaguar (at my expense) to have the work done for the peace of mind i initially sought. It is a shame that the initial positive service has now left me with a very sour taste. Moral of the story. Double check everything. I believe I was sold a car with a very important (and potentially costly) bit of information missing, that absolutely would have changed my decision to buy. Unfortunately BRM have now lost a future customer.
October 2023 by Paul Averill
I purchased a vehicle from this dealership and dealt with a gentleman called Khaver. He was very professional and on the ball every step of the way. Would highly recommend this garage for a smooth enjoyable buying experience.
