August 2025 by Darrell and Sandra Evans
Sandra and I had an appointment today at Louth Cornmarket branch with Rebecca Ward and were both impressed by her helpful and friendly attitude. Rebecca explained various options to us, and made us feel valued customers of the bank. Thanks Rebecca!
August 2025 by Isobel Bentley
Went for a pre arranged appointment for my husband and myself and we met with Rebecca . She was very professional setting up a new current account for us and setting the app up on both our mobile phones as my husband and I are not savvy on anything like that but Rebecca made us feel totally at ease . Thank you Rebecca and look forward to the next appointment.
August 2025 by Simon Hartley
Went in the branch today to set up a few new accounts and was seen by Rebecca. The fantastic friendly and professional service she provided was absolutely 5 star . Many Thanks
August 2025 by Gary Martin
I?m not one normally leaving reviews, but on this occasion, the professionalism of Rebecca in the Louth branch deserves a review, thank you for your help and support Rebecca
July 2025 by Simon Turner
Louth HSBC ---- Rebecca was fantastic and very professional in resolving a frustrating and unnecessary online banking issue. Very attentive, empathetic, patient and managed the situation from the start with an unexpected follow up to ensuring the issue had been resolved.
Thank you.
July 2025 by Ann Field
Maria was amazing this morning, helped with forms and did a serious fraud check before we could withdraw cash. Thank you Maria.
June 2025 by Daniel Webster
Rebecca was so friendly helpful and thorough helping us open an account for our teenager. She made it into a really pleasant and easy process. Thank you!
June 2025 by Lisa Cooper
Opened bank accounts for my twins and found the staff very helpful. Our appointment with RW at the Louth branch was very professional and concise and the branch allowed us a joint appointment at an earlier time to suit us. Happy the whole family banks with HSBC!
June 2025 by linda kiddell
I recently opened an account at the Louth Bank and was very impressed with the service I received. I have dyscalculia so anything number related is quite a challenge for me, the friendly, professional and patient approach Rebecca showed me made me feel very at ease and I?m looking forward to the help I?ve been offered to learn how to use my mobile for some banking services ?
June 2025 by gavin wraith
I found Rebecca Ward very helpful in assisting me to open a bank account today, she explained various options open to me and made the whole experience straightforward.
Nothing was too much trouble, and she was extremely pleasant.
G Wraith
May 2025 by Paul Smith
I had a problem with attempted fraud so called in to the louth branch of HSBC to discuss what my next steps should be. I was seen straight away and Rebecca (ward) delt with the problem there and then (contacting the fraud department for me) and explaining to me what had happened and what would happen next (putting my mind at ease as I've never had a problem like this before) I have since received some emails keeping me informed on the situation. Great service.
May 2025 by Lorraine Ellis
29th April
Meeting with Rebecca Jane Anne Ward
Universal Banker, HSBC Louth
This was a prearranged meeting that was extremely productive despite being hampered by a protracted administrative process acknowledged by both parties. Rebecca was very helpful. Her tenacity and calm demeanor was reassuring. Post meeting, she followed through on several matters with expediency and professionalism. She is a good role model for customer services. Thankyou Rebecca and HSBC.
March 2025 by ian maxey
Very helpful for a slightly complicated transaction. Nice environment too.
February 2025 by Jerry Gale
I went yesterday to change my account and was dealt with by a young lady called Rebecca Ward, she listened to what i wanted and also added some ideas that could help. I was very happy with the appointment.
January 2025 by Ben Wooster
Recently set up a business account with HSBC, was having some trouble with the switching of accounts and the app not working properly, luckily I?m working almost next door to the Louth Branch.
So I popped in and the ladies I?ve spoken to were very helpful on multiple occasions, especially Dawn Nelson who was a star and managed to sort everything out for us. Many Thanks.
