August 2023 by Andrea V
Booked catering for 20 for our Granddaughter's party. Paid in full at the time of booking and agreed a list of what was being supplied. This was written in their diary on the date booked. We were not offered, or sent a copy of this list. We agreed to pick up food as they couldn't deliver because of other bookings that day. On the day of collection there was no popcorn, bacon turnovers, drinks and the chicken nuggets had been substituted with chicken strips and some strange chicken rings. The guy on the counter said the boss hadn't told him about the missing items hence they weren't there. On returning the 'trays' today the boss was sat outside chatting to someone. 'Everything okay' she asked. Not really I answered and then went on to explain. She admitted the missing items were her fault but then went on to become extremely rude about the fact that we had the 'cheek to complain'. Maybe this boss needs to remember that customers pay her wages! As far as she was concerned we were the problem. She eventually gave us a refund of £10 to get rid of us whilst complaining all the time about how petty we were. My advice would be avoid unless you want to be verbally abused if you dear to complain
April 2023 by mat462014
First visit will not be the last. Food excellent , presentation excellent could not fault anything. Very good price have had worse elsewhere and paid a lot , lot more. The chef is a great asset to this diner, I hear Sunday roast is amazing so will be back .
January 2023 by Tallulasue
We had a lovely lunch on Saturday, we were late as well at 13.55 but they stayed open for us. Very good value, very friendly, excellent service, definitely go again and recommend
November 2022 by leesE3664EN
I decided to visit the diner after living in Sutton. Ridge many years and always wanted to. I took my little boy along and we both really enjoyed the breakfast! Great value for money and fantastic service. They even plated a breakfast to take away for my wife who was working from home! Will definitely be going back
September 2022 by sharontX9704PV
This cafe used to be our favourite stopping off point on our way to Suffolk. Stopped today ordered bacon sandwiches. The cheap bread was stale and dry. Served with a side salad? No cutlery or napkins. Had a totally different feel to tge place. Won't be calling again.
August 2022 by Limara Willis
Lovely lovely place ?. Really nice owner. Love the name xxx
June 2022 by Rog Er
Had an afternoon tea for 3 delivered today for a Fathers Day gift. It was amazing. A great selection of sweet and savory treats, all fresh and delicious. Delivered to the door with a smile and presented beautifully. Will definitely be ordering again and would highly recommend to all. Thanks to all at The Unicorn Diner, you did fab ?
June 2022 by Ruth Carroll
realy nice food.
friendly staff always make us feel welcome. nothing is to much trouble.
will be back
January 2022 by Trac3ylow3
The ?owner? of the diner had long acrylic nails which I did not think was very hygienic also she was bad mouthing another business which I did not think was very professional.
November 2021 by jbwest101
Excellent service provided highly recommend this place for breakfasts and will definately be coming back for the steak and cake.
July 2021 by heeza2106
Visited twice in one day with the kids. Once for a treat of tea and cake; and found a great selection to choose from. Once for lunch where, again, the selection was great. The kids meals were cheap and delicious. Really appreciated the warm welcome and the kid friendly atmosphere the staff created.
August 2020 by Zoe P
We arrived at the cafe after a tiring walk with our puppy, only to find out they had just closed up and were cleaning down. We asked if there was anywhere else they could recommend as we were desperate for a cuppa, and a rest for our little pup, they kindly ushered us in and said they could fit us in for tea and cake. Despite clearing up from a long day and a big afternoon tea party, they cleaned down a table for us, fetched a big bowl of water for the dog and produced a gorgeous teapot and cups and some amazing slabs of homemade cake (chocolate for the boy, coconut & raspberry for me). The team were super friendly, and the cakes were both delicious - we were very thankful to have been made welcome when they didn?t need to - and we?re looking forward to making the time to go back properly.
August 2020 by 15foodlover
cheap breakfast no thrills. Would have been bearable but ruined by the environment. Dirty, dated and in need of improvement. Seemed to be the whole family to do with owners in, swearing and kids running about unsupervised.
July 2020 by 748carrieannl
Me and my friend met for the first time in ages. Great service and great food. Nice and spaced out for social distancing. Food was spot as always and staff friendly.
April 2020 by FoodieFeeder
It's not a good look to be smoking outside your shop! The lady with purple hair is very rude demonstrating hand gestures to road users. Great look for a business!
