January 2024 by Sam Dobbs
Staff are always friendly and the cafe makes a brilliant coffee
January 2024 by Ogochukwu Augusta Ikedum
It's always a great time coming to shop for my favourite books. The service is also lovely, and they give great book recommendations.
January 2024 by The Greens
Great book store with litrely thousands of books to choose from spread across 2 floors. Conveniently located on the main high street in Lincoln it?s an ideal place to spend a few hours looking through all of the books.Staff are extremely helpful and knowledgeable and prices are similar to those on line.
January 2024 by GamorneiOne
Unfortunately I have had quite a negative experience today in the shop. When I asked for a member of staff to politely repeat what they said they responded in a passive aggressive manner. Not everyone wants to work in retail it can be long hours for low pay however that?s not my fault , so when I?m greeted with an apathetic and yet passive aggressive manner I think it is wholly unjustified. It?s a shame because normally it?s a very positive and pleasant space , one person can ruin that though. I will be returning to the store because it?s a good book shop but I?ll also be making a face to face complaint to the manager. Many people would be grateful for that job and treat it with the brevity and friendliness it deserves.
January 2024 by Eliseo Vilalta-Perdomo
Very nice atmosphere and friendly staff. Good combination of products, from children to specialised reading.
December 2023 by Richard Crooks
Vast choice on several floors but really for specific books. Can be pricey.
December 2023 by keith dixon
Went in the other day and I couldn't believe how big it was I thought it was just a small place,was quite impressed
December 2023 by Trudy Newham
Lovely cakes & hot chocolate. A good pit stop while shopping
December 2023 by Beth
Lovely little bookshop but not a great deal of books ( for me personally ) but I loved the layout of the place and was very tidy.
December 2023 by Ashley Diack
Amazing book shop - although it was incredibly busy the lady who helped me was super polite and showed me directly to the books I wanted to buy, then checked me out on the quieter till upstairs ?
December 2023 by Frank Puetter
it's bigger on the inside than it seems. great selection of books
December 2023 by king oscar2011
Busy little place. Clean and friendly staffMostly snacks and drinks. Well presented. Had toasted tea cake and coffee. Very niceTray was heavy with the cups etc. so the guy behind the counter carried it to our table for us.
December 2023 by Stephanie willis
Very good but I will pre warn that the top floor is incredibly hot with no air circulation
December 2023 by Robert Williamson
Almost any book you can think of and a very popular cafe, excellent place, ?
December 2023 by Keith Parkins
As a bookstore good, but I was there for the coffee, and they are not doing Union hand-roasted any favours.Waterstones used to have either Costa or Caffè Nero. Not good, not unless you enjoy bad coffee (I don't).Then slowly slowly the chains kicked out, the coffee brought in house, a coffee shop named W. A step in the right direction, except the coffee poor quality catering supply coffee from Scotland.The coffee now sourced from Union. Has W improved? Only one way to find out.Downstairs very cold. Doors wide open. This is very bad working conditions for the staff I'm sure they thought they were working in a bookshop not on a market stall.On the first floor, I had to move twice, cold air blasted from air conditioning..I then popped downstairs to pick up a book to browse by Steve Bartlett. No idea who he is, other than on YouTube a conversation with James Hoffmann about coffee.Slow service to order a coffee.Cappuccino ordered. I watched the milk dumped out of the side of the pouring jug into the cup. Would I like chocolate ? Absolutely no way. Guy pours chocolate on top. Start again. This time I pay close attention. No attempt to swirl the espresso in the cup. Foamed milk dumped straight out of the side of the pouring into the cup. At least used the correct size cup.I took my coffee to a table. Too hot, bitter, undrinkable. I left after a couple of sips. Now an unpleasant taste in my mouth.I don't know what coffee the were sourcing from Union. It should have been on display. I did not ask. They are not doing Union any favours.I then walked to Coffee Aroma where I had an excellent cappuccino
