March 2024 by Karen Small
Just booked a holiday with Megan at TUI. What excellent service she delivered. Booking a holiday with her was a pleasure and she could not have been more helpful. Thank you Megan.
March 2024 by Caitlyn Betts
Andrew was absolutely wonderful when we booked our holiday to Greece, will absolutely be back again. Andrew made the whole process fun! Thank you. x
March 2024 by Roy
Booked our first TUI holiday today, Andrew was nothing short of fantastic and made the whole process very easy. A huge thank you to Jenna too! Great team.
March 2024 by kenneth moncaster
We were recently informed that there would be renovation works carried out on our hotel at the time of our holiday so we had the option to rebook at a later date or keep to the original dates, we chose to rebook. We visited the store and was greeted warmly and friendly by Katie and once we explain the situation was very keen to assist. in resolving the situation. during this visit Katie was extremely helpful and knowledgeable and would highly recommend using both TUI Lincoln and Katie to book any future holidays
March 2024 by Malcolm Brooks Coverdale
Amazing staff always friendly. Andrew who Iv now booked two holidays through was fun friendly and full of the right information I needed to not even double thing about booking. Will be back very soon to book my next holiday at TUI LINCOLN with A. Thank you
February 2024 by Bonnie Raisen
Spend almost two hours with Andrew finding me the perfect holiday!His customer service was 10 out of 10! Made sure we looked at every possible holiday that would have suited meMade me feel super comfortable and was really helpful and answered any questionsWe didn't book in the end (my boyfriend didn't want to commit) and Andrew and his colleagues (who's name I forget) were still so nice about itThank you so much Andrew! I hope to book my next holiday with you !P.s sorry again !!!
February 2024 by christina ivett
Very good service from the TUI team at Lincoln, cannot fault their service, I do have some beefs about the TUI systems but they are not responsible for those and overall I recommend TUI Lincoln. Had a fantastic special birthday at Pickalbatros Blue Spa Hurghada.
February 2024 by hazel hewis
Megan was so helpful & explained everything. Found the holiday we were looking for
February 2024 by Siobhan Clarke
Andrew Tui Lincoln was so amazing in making our ideal holiday complete. So wonderful and so in-depth in his efforts to make everything so wonderful? needs a pay rise!
February 2024 by Megan Lewis
Holly booked my holiday for myself and my partner's holiday. Very fast service, helpful and found me something I love. Thanks Holly!
February 2024 by Ellenrose henderson
I always use this branch to book my holidays.This year I went in with my Mother in Law, all we knew is we wanted an all inclusive holiday that was family friendly but not solely focussed or overrun with kids, wanted good variety of food, short flight but still hot! We had a slightly 'awkward' set up with 4 adults, two babies and needing 3 rooms.Holly was friendly, trustworthy and inviting from the moment we sat down. She listened and remembered our requirements.She had some issues due to us needing 3 rooms, one of which had 1 adult which hotels do not seem to like. The hotel really did meet all of our requirements and Holly went above and beyond to make this work, she used back office systems, she called retail support and she had colleagues come along to try and help!She did not give up and she found a way to make it work and thanks to her we are going on a holiday in April which meets all of our parties requirements!This is an excellent example of why I would always go in branch, Holly took the stress of booking a holiday away. If I had tried to do this online I do not believe I would have found something that met all of our requirements, I would have more than likely spent several evenings trying to find something and settling for something that met 80% of what we wanted. I would have also had trouble booking which would have led me to give up on a holiday all together!Instead because I used TUI and had Hollys assistance, we had our most ideal holiday booked in under 2 hours. Thank you Holly for being fabulous.
February 2024 by Mary Fox
Yasmine was a super star. We had no idea on hotels to Rome she got us a top hotel all close to the centre. The whole team that were in on 22/1/24 were spot on . 5*
February 2024 by Donna Blades
The price of a holiday we were viewing online increased hugely, we phoned the Lincoln branch to ask if they could help + we were told yes. Megan helped us that day + was able to get us a competitive price, better than online. Her customer service and knowledge was excellent, she was really friendly + helpful and an asset to the company.
February 2024 by Sophie Marie
Came in to book a holiday to Greece, was sorted out by a lovely lady called Katie, her customer service was amazing, she sorted out the perfect holiday for me! Very thankful! She's a credit to the team!
February 2024 by Jess Lewis
Megan booked our holiday for my family. She was amazing, and made sure that welfare was sorted for us. I recommend TUI LINCOLN to anyone who is looking for a holiday. Thank you Meg!!!
