November 2023 by dominic brown
Great staff friendly if u don?t get everything they open the stops to help u
October 2023 by Susan Barsby
use regularly but occasionally they mess up by giving me chalk based zapain instead of the capsules when I've said loads of times I can't get on with them as the make me boke
May 2023 by Carol
The team at this pharmacy have gone above and beyond to make sure that I got my meds today. I can?t thank them enough for their outstanding efforts. Great team.
May 2023 by Abi
Safe to say I won?t be returning unless necessary
February 2023 by Andrew Morris
One thing i have to mention, if anybody has an Assistance, Medical Alert, or Blind Dog, be very careful about taking them into this pharmacy.Due to some medical issues, i needed my dog with me today, & on my way home, i called into the pharmacy with her, to collect some owed medication, but unfortunately, i was given grief about taking her into the pharmacy, even though the dog was labelled, & wasnt causeing any problem.In the end, i said that if there was an issue, to phone the police, & let them deal with it, as legally, I had done nothing wrong.This is the first time i have ever taken her into this pharmacy, & won't be takeing her in again.Legally, these 3 dogs are allowed into certain shops, ect, & technically, it is an offence to refuse access for them.There is NO notice about dogs going into the pharmacy on the doors, or inside, & if they have an issue with official Assistance, Medical Alert, or Blind Dogs, going in, then they should put a notice up.
January 2023 by UPSIDE DOWN SIX
My experience here has always been brilliant, I have to pick up my prescription on a Saturday, but I always check that it?ll be ready on Friday after work. As soon as I walk in they know me on first name terms and reassure me it?s ready and waiting for Saturday. Alway friendly and take time to ask how I?m getting on. I love the staff here never had any issues in over 4 years. They need a medal after seeing some of the abuse they have to put up with off inpatient people who blame the staff for short comings which are clearly out their control.Thanks Martyn Kay
December 2022 by Becky Benyon
They never seem to receive any prescriptions the doctors send over, it takes them nearly all day to find them. A lot of the time they don't have what medication you need in stock. Say come back in a few hours for your prescription and then when you go back tell you it's still not ready!
March 2022 by Mhd Samir Alsarakbi
You come in with your prescription.Promised to be processed in 5 to 10 minutes.After 15 minutes wait they say we need 10 to 15 minutes.Won't come back for sure
March 2022 by Renata Matuszewska
disaster and disappointment. none of the couple people working there can fill the prescription 24 hours. mockery.
January 2022 by Milena Gaziova
Rowlands pharmacy is best ? thank you for helping ? ?
July 2021 by ScarletMedal20-18
If I could rate 0 I would. Every single time myslef and fiancé go in for our medications they never have the stock, or a delivery was late or some excuse. They always seem to doing half a job. Lovely people but terrible service. I do not know how the doctors or that pharmacy is still running.
July 2021 by Michael Knowles
Needs to open before 9 and stay open later so people who work can actually pick their prescriptions up before or after work. Only being open 9-5 makes no sense, I have to take time out of work to pick up a prescription. That said, when I do manage to go, service has been good.
July 2021 by Mick Hocking
Over a period of time this year 2020 the customer service at this branch has gone from poor to terrible. I appreciate the stresses everyone is under due to the extra workload because of Covid, but the service shouldn't have suffered too. The service has depleted to a level where I will not use this pharmacy again from losing perscriptions, to taking 9 Days to make a multiple item perscription up, due to them changing the way they do this, without informing the patient, whereas a simple text or phone call would suffice. One female member of staff was down right rude and doesn't know how to listen to instruction whatsoever, to that means in the past I've missed my turn in being served as I don't want to be served by her again. Bad show Rowlands Pharmacy. A more polite professional Pharmacy beckons in the future.
July 2021 by Karen Scarcliffe
Always an excellent service, a very busy pharmacy sometimes have to wait, but the same as most pharmacy's these days. I have seen some very rude clients here. Thank you for all your hard work and help
July 2021 by Darren Rowbotham
Appalling customer service,medication that should take 24 hours to receive takes 5-6 days (if they have been ordered by pharmacy at all),poor attitude problems from pharmacist down to assistants, when customers are unhappy the staff discuss the issues within earshot in a derogatory way and make no effort to resolve problems,customers are the problem as far as they are concerned, I think they are only still in business because they are next to a drs surgery, cannot be because of customer service or satisfaction. Avoid if at all possible.
