August 2025 by Daniel Johnson
Everybody loves a Pandora,
Bracelet, Christmas is just round the corner
July 2025 by Anne Bell
I have had good experiences with Pandora. First time at this branch but staff very helpful
October 2024 by john andrews
On are day out in lincoln Oct 13 sunday called into pandora , bought a few items and the sales assistant who's name was precise was so knowledgeable and helpfull regarding different types of jewellery ,we will definitely be visiting this shop again .
October 2024 by victoria marlow
Staff are not helpful, I wanted to buy a gold bracelet and charms... their loss.
October 2024 by Sarah Harrison
I bought 2 rings and a pair of earrings in the store, having made many purchases from this Pandora store in the past. I opened the earring box a few days later and discovered that the earrings inside were not the ones I purchased. I took them back to the store, along with the receipt showing the correct earrings, but was told there was no way I could have been given the wrong earrings. I was completely taken aback by the attitude as I had assumed it had been a simple case of me being given someone else?s purchase by mistake. As you?d expect, I stood my ground. I was told they?d have to seek permission to review the CCTV footage before any action could be taken. I think that was intended to put me off, but of course it did not. I intended to leave the incorrect earrings at the store, but I was told not to. I am still waiting for the store to contact and am assuming they?ve taken the ignore me and I?ll go away approach. I don?t want a refund / compensation and I don?t want the incorrect earrings. All I want is the earrings I paid for!
June 2024 by adrian Bunn
Nipped in this morning to purchase a bracelet for my daughter and Tasha the sales assistant couldn?t have been any more helpful. Excellent customer service skills without being pushy and an Asset To your company
May 2024 by Tyler Barker
As an alternative person I can find shops like this a little daunting, however, Megan made this such a special experience and even helped to pick out complementary jewelry. A fantasic experience overall, made better by the staff!
March 2024 by Suzhy Winfield
Excellent experience....I had to source a bracelet to hold a special charm.....Tash was the jewellery assistant that served me....she was so patient in showing me all the options and eventually chose a solid bangle....lovely lady, lovely store...made a sad occasion a pleasant one...Thank-you
February 2024 by Glynn Harrison
Very helpful staff
February 2024 by laura ashcroft
I would not go back to this store. Went in yesterday to return a charm which had a manufacturer fault and we explain to the assistant Abbi about how the charm is hanging up side down and weather on a bracelet or necklace it wound not sit up right, she just looked at me and said it sit upright with other charms round it, not what I want to hear when I want to wear it by it's self. She would not exchange it for another charm, she just went it's out of it return date not the fact it's not sitting up right, so I wasted trip which in total was a 50 mile round trip as we don't live near the town. Contacted pandora them self's explained about the charm and they could not be more helpful in offering a replacement or a refund. This store staff always treat people in an unfriendly manner even when going in to look round, they treat you has if they are better than you. Never have this problem at other stores who are much more friendly.
February 2024 by debby roles
Very helpful staff, they do their job very well and encourage you to spend more ? love Pandora
January 2024 by Kevin Barden
The 2 assistants could not have been more helpful over the last couple of days with everything sorted. What I would suggest for Pandora's website is stop indicating that your safety chains are compatible with your bracelets when clearly not!
January 2024 by Chris Wilson
Horrible place to shop, ex partner and my daughter went in today when there was no queue. Asked about a charm and was told where they are and would be served soon. Was ignored while other customers were served. When she asked for help she was told to join the queue which was now all the way to the door. Suffice to say they left without buying anything.
October 2023 by Sarah B
My first ever visit to a Pandora shop, my son wanted ideas for Xmas and birthday so wasn't buying anything. Was served by a lovely young lady I think she was called Savannah tried a variety of jewellery on and said what charms I liked and she wrote them all down on a card for my son. She was lovely and I did end up buying a ring. So here starts my pandora journey.
October 2023 by Warren Newton
If you want some Pandora, can't go wrong. Tash is very professional, and helped with any queries I had! Deserves a pay rise!
