November 2023 by sophie morley
Have used PG Mitchell for a number of years now for MOT?s and services as a well as repairs and tyres and find them efficient and well priced.
September 2023 by training lincoln
Myself and my two sons have used the services of PG Mitchell Motors for well over a decade. All the servicing requirements for our three privately owned vehicles have been undertaken by this company to our complete satisfaction over this period.The last job, completed on 24th August 2023 was replacement of a clutch and dual mass flywheel, as well as a complete exhaust system on a Vauxhall Astra diesel estate. (Invoice I011482)I have never had cause to complain about the technical aspects of the work, nor the quoted or actual cost of the work undertaken at any time during this period.It saddens me to see that a traditional motor engineering company such as PG Mitchell Motor Engineers now have to operate in a market place where servicing and repair costs for work carried out are treated as a "grudge purchase" by certain customers. These small businesses are also vulnerable to this form of social media bullying, as evidenced by recent bad reviews.For my part, I will continue to put all my car servicing and repair business through PG Mitchell for the foreseeable future.My best wishes to Pete Mitchell and Paul Wilkinson and my sympathies go to them in dealing with the very small minority of this type of bullying and ignorant customer for whom they have undertaken work.Ron BaileyServices: Transmission
August 2023 by Clifford Maplethorpe (cliff)
Superb service from this garage as usual.They have a lot of specialised equipment, and know how to use it properly.My Car now runs like it is brand new.Thankyou very much indeed
August 2023 by Jarek
Stay away from them! They will rip you off.I needed to replace four glow plugs, with one already snapped by another garage. PG Mitchell provided a quote ranging from £220 to £500, depending on the best and worst-case scenarios. Peter confirmed over phone they had a special tool to remove the snapped glow plugs, avoiding an expensive engine job.However, when I received the final bill, it was a staggering £1,275! Lesson learnt: Always request written confirmation. PG Mitchell prefers discussing prices rather than confirming quotes via email, for obvious reasons.I doubt the necessity of extracting and reclaiming threads on the three broken glow plugs, as claimed by the garage. They had a 6-day period to soak the plugs, and my intuition strongly suggests that they only needed to extract one of them (originally broken). During a conversation on 31/07/23 with the garage, they mentioned that they had already extracted two complete plugs, and the third one was soaking for the fourth day.I requested a note on the bill stating that I was paying under protest, but they refused. Now, I am forced to take legal action to resolve this matter.Learn from my experience (and Others below) and steer clear of PG Mitchell.Service: General repairs & maintenance
August 2023 by Konrad Puchatek
Warning: Expect to be overcharged. PG Mitchell increased the price significantly from the initial quote with no communication. Always get a written quote to avoid any issues. They claimed the maximum discussed was £2,500 instead of the actual £500 amount. Beware!So, check it out! I got these other quotes from different garages? They range from £240 (no problems) to a max £800 (expected problems). Now, here's the kicker, if PG Mitchell hits me with a crazy high quote of £2,500? Like, what's the deal? Why would I even consider going with them?Moreover, PG Mitchell is reluctant to acknowledge the "payment under protest" note on the final bill, raising concerns about their transparency and integrity.Currently, my car remains with them, and I am left with no choice but to pursue legal action to resolve this matter. Judging from other reviews, it appears that I am not alone in this predicament, and it might be worth considering a collective action against PG Mitchell. If you are interested in joining forces, please feel free to reach out to me. Let's support each other in seeking a fair resolution.
November 2022 by Carl C
Having to MOT car of family member who was hospitalised. Incredibly understanding of situation and was able to fit in. Although not local, would happily use again.Service: Vehicle safety inspection
September 2022 by kate mcfarlane
Peter and Paul have looked after my car(s) for many years. They are absolutely brilliant so please ignore the unnecessary rant from "Silvio" , he clearly didn't understand that his car needed fixing. These guys are experts in the process of looking after cars, great value and tell you the low down on whats needed. I travel from London just to use them. I would highly recommend them.Services: Wheel alignment
July 2022 by Claire Wilson
Wanted quote for work doing, they've done work without letting me know. Disgusting service. Reporting this company. Absolute rip off merchants
July 2022 by Joe Patto
They fixed my car without my permission and I only took it to them for a diagnostic. Thieves!
January 2022 by Howard Gannaway
We have been using PG Mitchell since we moved to Lincoln in 2013. Their work is excellent, prompt and the service is personal in the old school way. Keep up the great work.
April 2021 by louis ruddock
Dropped my van off at 2pm, they had it diagnosed, turbo working again, starting issue sorted, all done ready for collection at 6pm. Amazing service
January 2021 by Josie Taylor
Excellent service (MOT) from PG Mitchell garage this morning. Very helpful, informative, cost effective and happy.
