January 2025 by Kiran J
Stopped here on Sunday morning. It's really disappointing that everything is served in disposable packaging, this is so wasteful and I dont think it would be hard for the cafe to have a dishwasher and some reusable cutlery. Also there are no recycling facilities for the disposables and everything just goes into the same bin which is probably destined for handful. In this day and age I think it's important for establishments to demonstrate some care for the planet. Getting rid of the disposables would be a good step towards this.
Not impressed with the food or drinks either, I got a carrot cake it was horribly stale, and I didnt rate my hot chocolate. There are also no labels on any of the cakes so its quite difficult to see whag cakes they have on offer. We sat in to eat and the room was freezing, the person I was with was shivering and we eventually just left. I wouldn't go here again.
November 2024 by Sarah Laker
Lovely coffee, just what you need after climbing up Steel Hill!
Very friendly folks.
November 2024 by Luke Elley
Top quality, friendly service. Cracking cake selection and perfect hot chocolate.
Will be back again
October 2024 by Mark Paterson
Staff very friendly and lovely with our two dogs. So many cakes to choose from and they tasted as good as they looked.
September 2024 by Paul Tyler
Just had a cake and cold drink such nice little place and the two staff on today gave me excellent service so friendly and polite will come again
September 2024 by Carole
Customer service exemplary. Excellent cake & coffee, dog friendly, we will be back. Thank you for the macaroon for the birthday boy, much appreciated x
July 2024 by Zoë Smithett
What a lovely place to visit. Fabulous staff that were very attentive to order specific order. Great food and drink. And free music outside too.
Definitely worth a visit
June 2024 by Henry Waller
Straight out a Disney film. This place is absolutely marvelous, run by a brother sister team and both SO FREINDLY... I'd reccomend their syrup hotchoc ??Dietary restrictions: Cater to allGluten freeVeganParking: Pleasnty of options a short 5 min walk awayA place to park near the castle which is in eyelineKid-friendliness: Dog friendly so must be kid friendly ?Really, they're just lovleyWheelchair accessibility: At the top of steep hill so the cobbles might be an ISH but there is a carpark near the castle and it's paved up until the door... Out door seating for chair users unless you're okay with a small lip where the door is
April 2024 by Ollie Wright
lovley people. lovley food. lovley shop
September 2023 by Ellen Bartrum
Love love
August 2023 by Nikki Lewis
THE most gorgeous hazelnut latte I have ever had.. and I've had a few! Really accommodating with a vegan milkshake alternative. Super surroundings too! Would definitely recommend coming here ?
July 2023 by Sophie St Clair Pedroza
Best Vegan milkshakes!!!Had a really nice chat to the people who own it, they couldn't be friendlier or more willing to help. Such beautiful cakes and the atmosphere is so friendly.The milkshake was super thick and fluffy and tasted epic!
November 2022 by Tony Peters
DREADFUL BEHAVIOURThe behaviour displayed by those who I?m guessing are owners was diabolical this afternoon after a poor young girl accidentally spilled her drink. The mess was well cleaned up by the extremely apologetic parent of the girl but the member of staff performed a right carry on, spending the next few minutes whinging and moaning, really upsetting the young family. They continued slagging them off for several more minutes while stood with other staff members, but everyone could hear the muppet. I would suggest that owning a drinks shop, you would be well advised to go with some harder, easy to clean flooring if you don?t want to experience these little accidents as they happen I?m afraid and there was no need whatsoever to carry on as you did this afternoon. I hope the two young girls and parents with her weren?t too upset by the whole experience.AVOID THIS PLACE IF YOU WANT A PLEASANT EXPERIENCE.
October 2022 by Cherriesfan99
How very good it is to be treated well and with such enthusiasm by the manager and staff here. Despite the rain, and therefore no outdoor seating we enjoyed our mid morning coffee and cakes. Good coffee and teas, excellent cakes. Interesting décor, - quite homely and a good change from the big boys and multi nationals.
October 2022 by leolB7862TH
I visited 1 Castle Hill with a friend last Thursday. We wanted a light lunch and were given option of panini or pizza twist. As it was pouring with rain and did not want to go in and out of other venues, we both reluctantly opted for a tuna and cheese panini and a hot drink. The hot drinks came in takeaway cardboard cups. The paninis had been microwaved and the cheese had totally disintegrated! They were scalding hot, tough and the tuna was like mush. Served in cardboard trays with wooden cutlery. The panini was disgusting! Should have been heated in a proper oven or a toaster. I am all for reducing waste etc. but the wooden cutlery and cardboard trays would be thrown away (not recycled as contaminated). We were sat inside - simple crockery could have been used and washed up to use again. They were not busy. I am local, not a tourist, and will not be going there again.
