March 2024 by Jada Allen
we?ve been using this chemist for about 10 years so we are very loyal, we have had a few issues with this chemist such as : my very ill disabled mum had ordered a repeat prescription only to have the wrong medication inside! the box was correct although the medication inside was not, my mum has low blood pressure and she was given medication to lower blood pressure which would have killed her had she not noticed their mistake. i myself have also witnessed a worker having to go into the back room to tell staff to stop messing about and laughing as there was a long queue, i have witnessed racism. a white woman was saying there was only 2 normal workers in today (2 white women) and there was also a coloured man. they are rude and obnoxious and unprofessional. my mum has rang them to see where her medication she ordered a week ago was and the worker was rude, unprofessional and put the phone down on her.
February 2024 by Nathalie Elwood
All good family pharmacy
January 2024 by Sharon Small
Bad experance
December 2023 by Danielle Simpson
I?ve always had bad experiences here but today was the worst. I got an accusatory phone call saying I had left the pharmacy without paying for one of my prescriptions last week. Once I had challenged back and said I had paid and told them how much I had spent, I abruptly got put on hold for a minute. Once off hold I was told I was correct and had in fact paid? only to be hung up on 2 seconds later after a half hearted apology.My recommendation: I?d avoid at all costs and travel further to a nicer pharmacy!
October 2023 by Andrew Houghton
Excellent vaccination service today
July 2023 by Lesley Cooper
Little hard to find, even as it was on the high street. We walked past it twice. But lovely people and a nice wee shop
February 2023 by Mark Ford
Contrary to the other posts on here I found the staff and Pharmacist very knowledgeable, helpful and pleasant when I popped in today. Thanks for your excellent help. Will definitely use again.
February 2023 by Louise Troy
Great customer service every time I have been in always polite and have the medication that I require.
November 2022 by Linda Green
Went for autumn covid booster, hard to find as there wasn't any illuminated signage
October 2022 by Susan Hennessey
Absolutely dreadful service from a place we rely on for much needed medication, went in to collect medication, assistant checked on the screen and took great delight in telling me that NO it hadn?t come through from the surgery and I needed to go back to the surgery to check. I returned to surgery to be told yes it had been sent over 2 weeks ago and they would put through another script then I would have enough meds. On returning to the shop the next day I was confronted by the same assistant who then said that it wasn?t on the screen and that she had checked all the boxes and checked with the pharmacist the previous day - a blatant lie which I found insulting, the pharmacist came through and guess what found it straight away on the screen - no apologies from either of them, he made up the second script and said I would have to be prepared to wait for them to find the previous meds but as I was in so much pain I just wanted to get home and take my medication.I have heard quite a few bad reports about this pharmacy and now understand why, do they not realise that we don?t collect medication for the fun of it but because we need to and without our custom they wouldn?t have their jobs!
June 2022 by robert dodds
rang to ask if item is in stock i was not but offered alternative drove there to b told it was precription only very poor service and stock
September 2021 by ELLA HEMPSALL
I called the pharmacy this morning after being referred by my GP. The man who answered the phone was very aggressive and patronising, and made me feel extremely uncomfortable. So much so that I ended the conversation and sought help elsewhere. A little kindness really does go a long way, especially when dealing with people that might be not be feeling well or are in pain. I will certainly not be using this pharmacy again!
August 2021 by Rebecca Doubleday
From my experience, the team here seem to go above and beyond to help. I really appreciate the effort they all go to to ensure people receive their medicine, the delivery people are fantastic, and Lynn is wonderful.
August 2021 by Brenda Eves
This past 7 months the delivery service has been shocking,I'm waiting 5 6 and 7 days for my tablets, I'm constantly phoning the chemist to ask when they will be delivered, they tell me a day and and I wait in and no tablets, I regularly go to pick my tablets up from the chemist and they have not been ordered or the deliver hadn't come and they don't know when they will be delivered, I spend most of my time going back and forth to the chemist, on the phone to them or waiting in for tablets that don't come.enough is enough I'm looking for a better delivery service.??
June 2021 by Alice Croft
Rang the pharmacy for the first time today so didn't know what to expect- incredibly patronising and left me feeling quite shook up if I am honest. The man on the phone came across very aggressive when I asked a simple and friendly question about a prescription. Don't feel comfortable ringing them again let alone going into the pharmacy. We've all had a tough year and I understand no job is easy but there was no excuse for the way I was spoken to today.
