March 2024 by Abigail
Came here for a bra fitting, and the lady who did it, Dawn, was very helpful! Would recommend.
February 2024 by M S
Went in for a coffee plus had an egg sandwich. The sandwich was completely overpriced at £6 and it was disgusting. There were some green bits in the sandwich which I had to remove. The box containing the sandwich looked fabulous thus I can only assume that the box cost £5.50 and the actual sandwich was only 50 pence.
February 2024 by Brian
Everything here is overpriced for no reason. There is nothing you can't get for a better price at other stores, and the customer service does not make up for it! They've lost a loyal customer today, after a very unpleasant experience with a cashier and the manager at grocery section. I have shopped here almost every day, and I have never been greeted, or even acknowledged at all. After what happened today, I made it clear that it was my last time shopping there. I used to tell my friends and others about M&S, but now will make sure to not recommend visiting.
February 2024 by Anon Y mouse
Nice big store which has everything you would expect from a large M&S store, including currency exchange and a food hall. I have only given 3 stars because of the attitude of some of the staff, in particular, the ladies in the bra fitting rooms. Their haughty attitude and looking down their noses at customers is rude, outdated amd completely unneccessary. If their intention is to drive customers away, they succeed. It's all too much trouble, they'd rather gossip with their colleagues rather than assist. By comparison, the staff on the tills are lovely and helpful and could give the 'old ladies' in the bra fitting dept some lessons in customer service.
December 2023 by Kevin H
store having a storefront revamp , looks good with the outside Christmas picture theme.popped in to get a few items and have a coffee & snack really good service and excellent sandwiches for lunchtime.Was very busy but got seated OK .
December 2023 by Kevin Suggitt
Pleasant and helpful staff, if you need a cuppa there is also a cafe.
November 2023 by Angie F
Arrived for Lunch with Daughter. Gastro fish/chips/peas and a lovely big pot of Tartar sauce. It was was very good,but very little amount of peas very small, chips could of be hotter. The highlight was my Daughters smoked salmon poach eggs on muffins and holandaise sauce, absolutely tasty and hot. Service was good but seemed so busy and not alot of staff,as tables needing clearing and cleaning . It was still a lovely lunch and will be back soon
October 2023 by Julie M
Service & drinks were awful. Ordered hot chocolate no cream marshmallows,ordered a gingerbread frappe I had drunk mine & eaten a scone still not got it in that time,asked for refund & left,will not be going again!!! ?
October 2023 by Sophie M
Very poor service, left a trainee on his own. The orders were backlogged. Myself and my Mum finished our drinks and scones and my sister still hadn't got her drink. I had ordered a hot chocolate and they didn't put any cream etc on.
September 2023 by Paul McGregor
Booked an appointment for my Mother-n-law needed to confirm booking. Phoned Lincoln number got a central operator, couldn't understand her.She then asked to speak to my Mother-In-Law unfortunately she is in a care home.Why she needed to speak to her? Then got cut off after waiting 8 Mins.
September 2023 by Monna Owen
Quality food. Love it
August 2023 by christeen tiffany
Would like to say thank you all at Lincoln Marks and Spencer for a fabulous afternoon tea me and a friend had yesterday first one but we will be back for another soon
June 2023 by Patrisha62
Firstly - where have the saucers gone, I wouldn't have a coffee in a cuo without a saucer at home ! The latte I purchased was so bitter it was undrinkable, not up to m&s standards. The staff were too busy nattering amongst themselves.
April 2023 by melvin t
The sandwiches are premade, why does it take so long to be served, coffee is powder plus boiling water, make it at home in mins.
April 2023 by caroleannlloyd
Always come here when visiting family in Lincoln. Today was a total let down. Tea cakes were only half toasted, had to ask for them redoing, Cappuccino and hot chocolate were, at best, medioca. Very dissapointed for the price they charge.. should have gone to Costa and will be doing in future..