September 2024 by Nas Jackson
We visited here to stay for one night. When we tried to book a room the owner threw eagle sauce at my wife and then adopted the stance of a mourning shoe horse
September 2023 by Google user
Family stayed here multi times\\nNo complaints. The red sofa in the foyer is sooo comfortable. All the basics in your room like kettle, coffee, tea bag milk etc.
July 2023 by Frankee Hearth
Simply, I got electrocuted at this hotel!I was staying here for work purposes and had been in room 120 for 4 nights with no issues. The next morning I woke up, went to switch the bathroom light on and was electrocuted which shot me back in to the wall.When discussing this with the staff they asked me to fill out an incident form which I was happy to do. An hour later I was in A&E due to vomiting and serious headaches.I then had to stay at the same hotel the week afterwards and when asking about the situation, they did not give any real information as to whether any investigations had been done in the room or given any apologies for what the incident had done to me. Worst of all, they were talking behind my back about it as a colleague of mine heard them.I have since tried to contact Ibis Head Office about the situation but with no response. Clearly this company do not care about your safety, nor will they respond to serious complaints.Due to no response, I am now in the process of seeking legal representation to get answers from them.This company are lucky that I am a healthy person because if I had a heart problem or was a child, the electrocution could have been much more severe. It?s bad enough that I have an actual burn mark on my hand from it!!!Please please PLEASE reconsider booking this hotel. It may be cheap, but safety comes first.
July 2023 by leeh148
Pretty bog standard hotel, room was clean, staff were helpful etc etc. Downsides really, was that the room was baking hot, although when we asked for a fan they gave us one. And the bathroom was slippery as anything when the floor and shower were wet. You could ask for a bathmat but surely if they are needed they should be given as standard????
July 2023 by Marc Antony
The lobby is great. Nice and funky great design. The rooms sadly are plain and boring. Shame they don't funk the rooms up like the lobby. Could try harder.The room is clean and tidy, and the beds are comfy. So for a quick stay 10/10
July 2023 by Catherine Bailey
Room 328. What a disaster. Broken Bed Slats ? and broken electric socket. Due to been ? ill. Didn't complain till the morning. Banging of doors and guests didn't help.Thankfully, Ibis has sorted the problems out. Thank you to the 2 receptionists when we arrived. We needed ice.Rooms: Check the beds before unpacking.
July 2023 by AshleyH941
Friendly staff, good sized rooms with good beds, but the whole hotel has clearly had almost no maintenance for a long time. The furniture is scruffy, more than half the lights don't have lamps in them. Breakfast is adequate for the price and there's plentiful parking. Location worked for me (commuting to Newark), but it's pretty remote in you're visiting Lincoln and there's nothing much around the hotel.
July 2023 by bev forrester
Immediately on entering the Ibis the smell was just like used oil. Everything deep fried.Staff welcoming. The lad who booked us did a teaching session to a member of staff as he booked us in. This was at approximately 23.00. He was very good.As we walked down to our room, the smell, like very old baby powder was overpowering. Stains on the carpet. I thought,'Oh dear'. Got to the room and the smell and stained carpet followed us in. The bed was lovely. It was king size I think. Bedding clean, one extra pillow. The bathroom had a silver lip about one and a half inches high. No warning. We both tripped over it. As I'm disabled, walk using crutches it is not good. My other half caught me.The shower was excellent. We got a non-slip mat from front of house and had a luxurious shower. When you step out of the shower, the floor tiles are cracked and wet. Be very careful.
July 2023 by Robyn Allwright
This was our second stay here and we felt as if we were family! All the staff were very welcoming and helpful. We had a superb room and breakfast next morning was delicious. The entire layout is quite nice. Also very dog friendly.
July 2023 by Holly-Ann Bluett
Check in was smooth and easy, and staff were very pleasant. Breakfast was a Buffet breakfast, which you would expect from a chain hotel. Also, very dog friendly, and staff are also dog friendly.The room was clean and spacious with basic amenities, and a TV, with coffee making facilities.We stayed in an accessible room, and we had some difficulties with the shower flooding the bathroom, and the shower chair was not fit for purpose. The flooding made the bathroom unsafe and we had to lay towels on the floor to ensure we didn?t fall over.Rooms: Spacious and cleanNearby activities: Great access to Lincoln and it?s wonders.Safety: Hotel was secure and accessible, but shower in room made room unsafe.Food & drinks: Breakfast was a buffet and drink service was provided by reception team. Would?ve expected the drink service to go on a little longer not close at 10:30
June 2023 by neildawood
We were hugely impressed by how clean and efficient the hotel was, and how helpful and friendly the staff, in particular Yaki, were. We have stayed in many far more expensive hotels and not received anything like the welcome, care and courtesy were experienced during our weekend stay in Lincoln.
June 2023 by Kristy Telford
Great value room, very clean and staff was friendly enough. The bed and pillows was really comfy and the shower was fab.
June 2023 by SMcDuff
Stayed overnight here and great location. Easy to find. Good size car park and lovely friendly staff to greet you. Rooms were nice and clean, and loved the size of the bathroom and a great shower. In the sink I would say the water was HOT! My many channels on the tv, and the pillows were awful, like sleeping on a marshmallow. But breakfast was great and tasty and will certainly be back if in the area.
May 2023 by nilintentum_reliquit
It is conveniently located on A46 bypass and easy to get into town (by car). Super friendly check-in by Yati who made us feel very welcome throughout our stay. Spacious comfortable room with spotless bathroom. A great shower although leaked a little of the floor due to the design. Breakfast and free parking available. Thanks for the vote if you found this review helpful.
April 2023 by terrygparrott
Nice hotel if now looking a little tired in places. Accommodating and helpful staff. Nice rooms with comfortable beds. Huge car park - but don't forget to register your car. The lift wasn't working, not really an issue but if we have to use the stairs they need to be in good condition with no trip hazards.
