November 2023 by Heather Wharton
Just called in store after seeing a mattress on offer in the window to have a look round, Sales persons very pleasant, greeted with a hello and offered help if we needed it, pointed out other mattresses which might be suitable for our needs and answered all our questions which lead to us making a decision and buying one there and then.
October 2023 by S B
After a poor experience at another shop, Benson's was a breath of fresh air. The shop is clean, nicely laid out, relaxing and most of all the staff are intuitive and welcoming. Thank you for making a stressful process so much easier!
October 2023 by Marianne Booth
Absolutely disgraceful. Avoid at all costs & go elsewhere!Mattress arrived with yellow and dirty marks and a hole and that was after theLincoln branch were rude, lied to us and were unhelpful.Have accepted that mattress was a state when it left them but customer service unwilling to provide replacement but will take away the faulty one?Branch and online a total shambles. Manager of customer service refuses callbacks to sort.
September 2023 by Simon Hunter
Shopping experience was great, delivery was poor as only one of the two man team carried everything in and out, resulting in marks to my walls.
August 2023 by Ariane Fleuriot
Got a mattress (possibly dependant on finance application) from Joe, just want to say how much me and my boyfriend loved this guy, true GOAT & put up with our shenanigans and indecisiveness perfectly. Hope he gets promoted or just generally appreciated by his manager (mattress is cool too) love you joe ;) x
July 2023 by Jackie Reid
Igel 3500i firm mattress,bought from Lincoln B4B, the sales manager and team are fab, I did not get on with 2 beds and Dave the Manager went above and beyond to sort my issues. Bed was delivered on 21 July after a 2 week delay (which I was kept informed of), on the day it arrived in perfect condition, on time and its FAB!!! Recommend this shop to all, Dave and his team are a credit to B4B!
July 2023 by Jay Fox
Visited the shop the other day looking for a new mattress and was greeted by Dave, the service was amazing and we even got our mattress delivered 2 days later! I cannot fault the knowledge and friendliness of the staff not to mention the price, let?s just say I left the shop with a smile on my face
July 2023 by Jackie Walker
Member of staff was very helpful and knowledgeable. Nothing was too much trouble. Would highly recommend 5*****
July 2023 by kent p
Lincoln Store - excellent CS. When we needed help it was there and we were helped to choose the right product for us. Thanks Joe
July 2023 by Jackie
Member of staff was very helpful and knowledgeable. Nothing was too much trouble. Would highly recommend 5*****
May 2023 by Laura Coleman
from start to finish, the lads in the shop were super friendly and helpful. Highly recommend Dave (I think his name is), very genuine and nice bloke.110% would recommended the company to others.
May 2023 by Maria Snell
No pressure or pushy staff while looking. Very helpful when needed and helped to find what was right for us not just direct us to the most expensive. Highly recommend.
May 2023 by Graham Kirkman
Friendly helpful non pushy sales staff. We were given the information and help we requested, then were left alone to browse.
April 2023 by Gareth Flemington
Fantastic service from the salesman all the way through to the delivery. We were kept updated throughout the process, with excellent customer service.
April 2023 by Jennifer Ward
From start to finish, I couldn't fault Benson's. Friendly and helpful in the store without being pushy and delivered the goods when they said. Smooth trouble free experience.
