April 2025 by Anna B
A really lovely shop with very friendly and helpful staff. A great range of clothing and accessories, we bought a belt and it was shortened really professionally while we waited. Give them your custom they deserve every success ?
February 2025 by Christopher Voltaire
Initial contact with Alice was great. Terrible service from management followed. They overcharged me for the delivery fee. No disclosure on the customs fee I also had to pay and it took 19 days to get here.
Never again.
June 2024 by Nicole Ford
Where do I start? from the moment myself and husband walked in, we was harassed. Staff would not leave us alone. All I wanted to do, is look and browse, to see what new items they had but instead was being constantly watched and followed. Not good! Will not return!
March 2023 by Amy
Service is fantastic, warm and friendly. Clothing is stylish and they are always changing the range, keeping it fresh. Highly recommend everything about these stores.
December 2022 by Jessica Nancy Seaward
Great service - had trouble with an online order, the lady I spoke to was really helpful and sorted my order out. Would highly reccomend this shop!
November 2022 by Amy Law
Service is fantastic, warm and friendly. Clothing is stylish and they are always changing the range, keeping it fresh. Highly recommend everything about these stores.
October 2022 by L M
I would think really hard before ordering anything from this company. I ordered a pen set from then, made by Ted Baker. First the pens arrived late. I had to reach out to them numerous times because it took such a long time for me to receive the actual order. Once I received the pens, a set of 4, they didn?t even write. Apparently the ink had dried up on two of the pens which was very disappointing considering the time I had to wait to get the order. When I reached out to them through email, they were not friendly at all. I did not receive an apology or nothing. Ted Baker products are normally nice and very elegant, but I believe these pens were old and they are selling them at full price with the full knowledge of knowing they do not write. I still have not received any communication from Agatha on how they were going to fix the situation. My advice to anyone buying anything from them, I would consider looking some where else before purchasing anything from them, The service sucks and apparently they are selling items that are defective and they could care less about correcting the situation. So my advice to you is to look elsewhere. This company in my opinion is a complete rip off. Thumbs down for them.
October 2022 by Yvonne Metham
Beautiful clothes and the staff are lovely and friendly. Give good advice but do not pressurise. Thank you for a lovely shopping experience.
August 2022 by Antony Haywood
Im all for interaction with helpful sales staff but here I always feel uncomfortable by their presence. Being followed about like im not worthy to be here,Especially if you go up the stairs to the small mezzanine area ,On numerous previous visits to Lincoln my wife wouldn't call in here because of the past intrusive experiences even though we have made previous purchases.On this occasion I found nothing has changed on that scale,so it was a quick browse round the small Todd's menswear section which I found wasn't very appealing brand wise .I did surprisingly make a purchase of a Vivienne Westwood Bucket Hat from the upper level .Staff service at the counter till was very pleasant & payments can be made by cash or card .
December 2021 by Gilly Bean
Roberta and Carl are Lincoln?s best!! Ensuring we are truly our best dressed! A comfortable, friendly and professional team of ladies who have dynamic like no other, giving amazing service, they care about you and your purchases!
December 2021 by Kathleen Summerland
It maybe impeccable service when you are making a purchase.But why do they have to follow you around when you are just browsing making you feel very uncomfortable
November 2021 by Angel Charlotte
Purchased a Ted baker bag online. It was delivered in no time and beautifully wrapped. You can tell they put a lot of care and attention into their customers, which really shows through.Hopefully I will have the opportunity to visit the boutique in person if I am ever up that way.
September 2021 by liz freshney
Impeccable service throughout my time in the shop . I was very indecisive as I was making what for me was a big purchase. I was treated with humour and respect. Nothing was too much trouble. Lovely staff in a beautiful shop.
September 2021 by Dee Marie
The staff here are absolutely wonderful. Having lost a lot of weight my partner convinced me to go in and have a look around. I pre judged the shop thinking it would be quite snobby etc... How wrong I was. The staff could not have been more helpful and I ended up purchasing a beautiful jumper and some Vivienne Westwood jewellery. We will definitely be visiting again soon.
September 2021 by Dee Marie May
The staff here are absolutely wonderful. Having lost a lot of weight my partner convinced me to go in and have a look around. I pre judged the shop thinking it would be quite snobby etc... How wrong I was. The staff could not have been more helpful and I ended up purchasing a beautiful jumper and some Vivienne Westwood jewellery. We will definitely be visiting again soon.
