January 2024 by Andy Furman
Ordered a kitchen with Chris Moses kitchen designer ,absolutely fantastic service and his experience and attention to detail was perfect , he really made our life easy and nothing was a problem, thank you so much Chris, you are one in a million and will recommend you to friends and family .
November 2023 by Norman Bacon
Excellent place for trade and DIY requirements
August 2023 by Linda Shipman
Unrelated to the store, but I needed some help regarding a RTA that happened near to the store and a lovely guy called Robin Lawrence went above and beyond. Thankyou. Credit to the store, showing its not always about selling, but being a great helpful human being.Linda Shipman
August 2023 by Chris Larkin
Price is always good. Most items are always available.Get yourself a trade card for 10 percent of all purchases. Worth it
July 2023 by Kevin Robinson
Placed an order on Sunday,told delivery would be Tuesday,this did not arrive,I have e mailed the delivery agent who replied and stated they will make contact within 72 hours due to been busy,I have also spoken to wickes grimsby,who have made contact with the delivery agent who still has not responded,poor delivery service I would not recommend or do this again
July 2023 by Stephen Bratley
Not really a complaint as such.Previously bought 2 rolls of galvenised wire mesh, I want to shop locally, went today, never had any. So got to order from Amazon.Can't buy what you haven't got, I would put that as a lost sale.Also, a simple, we could order it in for you from the female assistant I asked would of been a good idea, instead of an abrupt "No, we haven't any".
May 2023 by James Scott
Had a good selection of products stocked. Was able to collect everything needed staff was very helpful only down side is the carpark is quite small.
May 2023 by Shirley Haslett
Great service, particularly from Layla who went above and beyond. Highly recommended.
April 2023 by Neil Hall
Considering I have chosen to use Wickes for the past 20 years spending thousands per year in the process, one might expect a little better customer service. I mainly use trade centres for my materials such as kitchens and raw materials such as timber but I find with my trade card Wickes are good for other products.I find they are the best place for their laminate flooring (my company fits a lot) Also I buy a lot of other materials like their Metro wall tiles. I previously gave Wickes 5 stars which gathered a fair few thumbs up, however I have since retracted that review. Instead I have given them 2 stars after yesterday's episode and this is purely on 'Wickes grimsby' customer service. I wanted some laminate floor and as usual they didn't have enough stock. I needed 11 packs yet they only had seven. I asked a female staff member (who has worked there as long as I have been shopping there) if She could check to see if they had any more in their warehouse. Well, even my daughter asked me what her problem was. She was giving me answers before she had even checked, she told me I couldn't get it on delivery, then when she checked and found I could (I already knew I could) she asked how many I needed, the answer I gave her was 4 and she asked me again how many I actually needed, the answer still being a more abrupt FOUR! Then she said it could only be delivered because they still had 7 in stock and she needs to sell that first. So I finally asked her if I can still have the other 4 delivered once I buy their remaining stock? I needed to get the floor fitted for one of my tenants moving in to one of my many properties & her reply was, "maybe".So I left the store and drove 26 miles up the road to Scunthorpe and got what I needed without a problem.I had a similar experience with buying a bath tub a couple of weeks prior for another property, however I won't bore you with that!
April 2023 by Miranda Kerman
Says open till 8pm but closed at 18:50..
December 2022 by Dmitrijs Tkacs
Very good DIY shop.
October 2022 by Phil Simpson
Very rude and arrogant customer service.
August 2022 by emma vaughan
Generally good - generally good service and well stocked but can?t get past the fact I got a parking ticket for staying in the car park for just over an hour. Very disappointed!
August 2022 by Edward Florin
Wickes from Grimsby is a store where you can really find everything we need in our lives and even more than we could imagine at the best quality and the people of the staff are exceptionally at their jobs especially Colin ?
July 2022 by Nigel Rodney
Compared prices for garden products and came out a lot cheaper. Staff very helpful and even sold me an air conditioning unit.
