January 2024 by Aaron Coleman
Incredibly good service, got my contracts sorted out and was patient and freindly. Really pleased.
September 2023 by Josie Chambers
Brilliant service, quality tariffs. Ashley one of the best colleagues, explained all about the prices
March 2023 by Jakub Gagolewski
The chairs are comfortable, but the service unpleasant due to the fact I had wait half an hour to solve literally nothing.
February 2023 by L Evans
Disgraceful service from Three for a long standing customer.My new phone only required a different size sim card. However I was effectively forced to upgrade by store manager Raj.A replacement sim card was only provided on condition I upgraded my contract with more data, over 24 months with a 6 month introductory offer.The new contract increased my longer term costs.I didn't need more data or a new contract.Questioning the contract in anticipation for the 6 months ahead the store manager then advised me to go back in store, after the 6 month introductory offer on the new contract ended, to negotiate another contract.So, 6 months on I revisit the store. This time Carol & Tom would only offer me yet another, more expensive contract upgrade with another 6 month introductory offer with higher data allowance & costs.To resolve the inappropriate selling issues I contacted Abhishek at Three Customer Services team online who acknowledged that I only wanted a new SIM card but doesn't totally understand why I was asked to upgrade to a new contract and why a new sim card wasn't provided in the first place.Obviously store staff at Three are only interested in upselling inappropriate products with higher associated costs to customers.
February 2023 by G B
Disgraceful service from Three for a long standing customer.My new phone only required a different size sim card. However I was effectively forced to upgrade by store manager Raj.A replacement sim card was only provided on condition I upgraded my contract with more data, over 24 months with a 6 month introductory offer.The new contract increased my longer term costs.I didn't need more data or a new contract.Questioning the contract in anticipation for the 6 months ahead the store manager then advised me to go back in store, after the 6 month introductory offer on the new contract ended, to negotiate another contract.So, 6 months on I revisit the store. This time Carol & Tom would only offer me yet another, more expensive contract upgrade with another 6 month introductory offer with higher data allowance & costs.To resolve the inappropriate selling issues I contacted Abhishek at Three Customer Services team online who acknowledged that I only wanted a new SIM card but doesn't totally understand why I was asked to upgrade to a new contract and why a new sim card wasn't provided in the first place.Obviously store staff at Three are only interested in upselling inappropriate products with higher associated costs to customers.
February 2023 by Jasmine Greenfield
The whole team were extremely patient and helpful. I only came in for a quote and left with new phone, earbuds and a cheaper contract than my previous one from a competitor! All round excellent customer service and I will be recommending you to friends and family. Thanks again!
February 2023 by Burton Gibson
Thank you very much for you're great service Tom. Really efficient and friendly member of staff that makes dealing with 3 a pleasure
December 2022 by tracey fisher
Been there this morning with my husband to change to three and an Ashley served us wot a wonderful helpful young man he was made everything so easy and explained everything . You?ve got a good knowledgeable. worker in him .
October 2022 by Jim Donson
First time going to Three, very nice experience. All staff were pleasant and as I am not upto date with all phone stuff as well as being a pensioner staff were none patronising and explained everything. Many thanks to Charlotte and Ashley and shop manager.first class service.
August 2022 by Robert MacNeil
Very good customer experience. Couldn?t be more helpful in this store!
July 2022 by ramona padurariu
I got charged even i told them to set the limit for me ?not to be able to do any extra charges? very disappointed
May 2022 by Lynda Hall
Lovely staff.Also no trouble for staff to help you out.Very polite.
May 2022 by Margaret Maynard
Help a little with a problem with my phone. Not very informative though.
April 2022 by Michael Cooper
Brilliant thanks to the young lady who served us. Very professional, polite
March 2022 by Ralph Jons (Snorky)
Great service thanks to Charlotte
