October 2023 by philip clipson
Harry the salesman was super above & beyond really helped thank you
September 2023 by Laura Jane Rushby
Lots of items on sale but store can feel overwhelming with lots of items all over
July 2023 by Darren Poulter
Good range of sports items from shoes,sweaters,tee shirts,bags,,etc etc.kind friendly staff.
July 2023 by Ricky Thomas (TheVertexplorer)
Great range of hiking shoes and boots (that's what I was there for), friendly and helpful staff.
July 2023 by Kamal Ahmad
Poor customer serviceI just went to sports direct to purchase some cloth as I had a credit note from them. A spent a while crossing items and made our way to the till. My boy had a couple of prime cans in his hands and put them in the till along with the cloths items that I had in my hands. The teller said she wouldn?t be able to sell the prime cans as she knows it for him. I couldn?t understand, it?s just prime. She informed me that only people over 16 are allowed to buy them. I Poughkeepsie and said im sure I?m over 16. She informed about the caffeine content and I was great full and said that?s understandable. As I went to pay for the other items inproduced my credit note which was a photo on my phone. She told me that the company can?t accept credit notes in this form. I responded by telling her that when I was issued I asked for a plastic one but that?s all I was given. So I took a picture and the teller that served me at the time even scanned the the photo to see if it would work. It did and said if you loose it then you should be fine because we only need the code. The teller was fine at this point and suggested getting the supervisor. The male supervisor came and just said you can?t mate. You have to go online and speak to customer service as they don?t have a no to phone. I replied this going to be a long process and staff from sports direct initially said to me their would be no problem so I do I have to go through this long process. After a few minutes of repeating our conversation I decided I no longer wanted anything from them. I simply asked could I have your name so as to tell customer service and who I spoke to etc. I was very calm and had no qualms with anyone at the store at that point. He refused to give me his name. I found that curious and asked why. He gave me the data protection rule. So I asked how do I dentist anyone if needed. His reply was just say supervisor. As I was leaving the store I met another guy who happened to be in charge of the whole store. It two minutes and he was happy to accept the credit note and said in future keep the receipt. He asked me to go upstairs and retrieve the cloth from the till. I said I didn?t want to go as I was upset with the people and didn?t want a altercation . My boy volunteered but it was taking a long time. So I went back upstairs where I found my son waiting in the corner. The teller went back to the supervisor to seek permission. I saw her with my own eyes leaving the tilland walking upto him. When I asked her why she had do that her reply was she didn?t. She was also ignoring me earlier on and became snappy. In the end the guy from downstairs sorted and all they did was scan it. This would have been the same process with the paper credit note. A simple scan or manually entering the code both of which I had on me. I will never ever enter another sports direct. There are plenty of shops giving you better service and the same items. Thank you
May 2023 by Wayne Bunyard
Sell lots of sports stuff and clothing found some sneakers, party on!
April 2023 by Mark Osborne
ordered online on the 3rd march now the 23rd xno way of contacting them they dont respond to email x
April 2023 by Paul Roberts
Everything you need in one place, prices suits every budget staff are helpful too, easy parking
April 2023 by Vanessa Smith
Went to look at trainers with my husband. Not enough staff on hand to help
April 2023 by Robert Henderson
Everything you need for sports and good price
March 2023 by Michael Taylor
Nice store Well stocked. Warm and friendly welcome. Well informed staff. They go the extra mile.
February 2023 by Lee Pollard
A vast choice of sports equipment but the music they were playing ovet the pa system was like being tortured. I couldn't wait to get out of the store.
October 2022 by Joanna Barnes
No assistance offered and very few staff. Not impressed!
October 2022 by Ronnie Norris
Feel sorry for the poor staff that work here must be extremely unpleasant. Awful lady upstairs I can only assume is apart of management talking to a young staff member like rubbish then when it came to been served on the till by her she was rude and offhand. Horrible shopping experience
October 2022 by Jenny Richards
I bought a shirt from here. Arrived wrong size, design and material. Very offensive messages. I returned item which could easily have been replaced. Still waiting for refund.
