December 2023 by Zack Phillips
Staff was very friendly and they communicated really well
December 2023 by johna magombeyi
Excellent service. My glasses came on time.
December 2023 by marian williams
Excellent service - lots of time taken with the eye exam and everything explained in detail so I understood. Would highly recommend Specsavers
December 2023 by Matthew Baird
Really good staff and procedures, just a shame that for the people with a larger head that none of the frames in store fit properly
December 2023 by Valerie Thompson
The Customer Service at this store and the Trainee Optician who carried out the eye test explained everything in great detail. The health of the eye, I found the staff to listen to my preferences in relation to my choice of frames after the test and there was a great variety of choice. I also did not feel time pressured or rushed while in the store.
December 2023 by Doreen Drain
First class service, everyone so friendly & so helpful, Ann was extra helpful on choosing my new glass's, .Highly recommend
November 2023 by Karen Kelly
Great experience. Had concerns about eyes, optician carefully checked everything and showed me scans, explaining that my eyes were in good health. Great choice of frames for new glasses and knowledgeable, friendly, helpful staff who showed real personal interest in me, my wants and needs.
November 2023 by Andy tanner
Not a great experience I stopped using specsavers years ago due to a poor prescription and money wasted buying glasses with that poor prescription. Unfortunately i had to use them for my work safety glasses.Unorganised experience from start to finish, no notification of the specs being available to pick up after 2 months, when I went to pick up my glasses i gave my name as I entered tbe shop and explained I was picking up safety specs and 5 to 6 people came in after me and was served before me, they had no clue why I was sat there waiting and the employee that supposedly took my name wasn't interested in the slightest. What should of took 5 minutes took over an hour.
October 2023 by Dennis Rigg
More interested in closing the expensive deal. Wont be using them again got first prescription wrong and not happy with the new specs
October 2023 by Truth Fabric
An absolutely superb service! Highly recommendable. Runs like clockwork.
October 2023 by Tony Poulton
It was my worst ever experience with specsavers, it ended up as a complete waste of £337.00.
October 2023 by Julian allenby
I have just bought two pair of glasses at Specsavers Grimsby , from the moment of entry to the store to seeing the optician who was really good and explained certain things about my sight for the future and then the team that helped me choose which glasses were best for me made the whole experience easy .
October 2023 by silvi aleks
Have used them for number of years now and my last visit for a check up and new specs was a shocker. Staff was rude and clearly annoyed that I could not find the frames I wanted. Ordered 3 pairs and when went back to collect the young girl who handed me the glasses out of nowhere said "are you on benefits"? Then she proceeded asking if I get help with the cost. Why the f... are you asking this? I have already paid so these kind of questions are completely out of place. The optician was spot on but the rest of staff definitely have some questionable manner.
September 2023 by Ursula Ironbird
Outline visit, needed to change the date to pick up my new glasses, this wasn't a problem and was dealt with without issue
September 2023 by Geoffrey Cullum
Shop very busy lots of staff very professional and technicians very knowledgeable all the information I needed
