December 2023 by Pete Berry
Terrible service, 1 hour wait to speak to someone about an account issue
February 2023 by Robert Fielding
Payed loan off in full 1 week later they take money out my bank what I do not own them and it has bin 2 weeks now I have been trying to get my money back ring them 4 times and they say they will send it back but never do staff are rude stay clear
August 2022 by bec 90
Terrible staff, awful services. Only branch in the area yet the outside machine is never in use. I have seen endless people having to walk away due to them not being able to deposit money because outside machine isn't in service.Literally the only bank in the area that opens at 9:30. It wouldn't be an issue if the machine outside work but it doesn't. This isn't just an issue on the odd day, this is everyday of the week.I wouldn't recommend to anyone, avoid at all costs!
July 2022 by Doreen Mukotekwa
They don't answer phones.
July 2022 by Spot on locksmiths Scott Mcshane
Cash machines always faultyStaff scruffy and non courteousWas told I?d receive a call back , which I didn?t and had to go back 1 day later to find my issue had still not been resolved. Useless bank and staff .
June 2022 by NE Lincs Car Keys Scott Mcshane
Cash machines always faultyStaff scruffy and non courteousWas told I?d receive a call back , which I didn?t and had to go back 1 day later to find my issue had still not been resolved. Useless bank and staff .
June 2022 by munchy
to far away from cleethorpes high street. and no longer hasve a post office to deposit money withion 3-4 miles. this review is on santander as they no longer provide me a means to deposit money. wow talk about going backwards in time.
July 2021 by Steve Wesley
Good service, polite and helpful staff
July 2021 by Tracey Hurst
Very helpful staff and no queuing
July 2021 by annetta fisher
I have been banking with Santander formaly giro for over 30 years and the service I have had this week has been the worst ever. I went into branch to deposit a Canadian cheque to be told that it cant be done in branch anymore. I was given a hand addresded envelope to put my cheque in with instructions to post it. I sent it recorded delivery at a cost of 6.70. It has arrived but appears nowhere on my account I have waited 45mins to talk to someone. I went to online chat and ended up with a robot. Still none the wiser what am I paying my account fees for?
July 2021 by Mandy Clegg
The bank has been closed for a couple of weeks now with no explanation. Contacting Santander appears to be impossible unless you want financial services. If not open today we will be considering changing our bank.
July 2021 by G B (Blackout)
When is the Victoria Street grimsby going to re-open, its been weeks.All I can find out us closed for staff safety, but what about us CUSTOMERS not all of us want to use Internet banking.
July 2021 by Terry #
All my branches within 40 miles are closed, what a joke, I'll be moving banks this week.
July 2021 by Luke Bryan
phone lines are a joke , can't even get an answer to a simple question
January 2021 by Carl Leo Walker
Will be better when waiting to be served gets back to normal
