March 2025 by Christopher Perrin
Constantly disappointed with this . Been a customer 10.years . Time to leave this place, only open 5.5 hours a day. No thanks
April 2024 by David Grant
Nothing more I can say except avoid at all cost. Worst branch in the world!!
April 2024 by Becca Pezzo
I travel alot (uk based) being a business owner myself and this is officially the worst branch in the country. Terrible staff and working ethics. They literally don't want to be their except for the pay. They make Santander look bad as a whole. Its a shame really because other branches aross the country, i never have an issue with. Whoever runs the place needs replacing unfortunately aswelas the most the staff already present. I have a bad time every time I visit, wether it be the staff, machines not working inside, Ques being long and only one person behind the counter, outside machine never..ever works, so your not able to put cash in. Really is an awful branch to be with. I work alot and don't have alot of time to switch banks at the minute, but looks like im going to have to make time. If your thinking of joining I wouldn't recommend. Save yourself some stress and go elsewhere.
December 2023 by Pete Berry
Terrible service, 1 hour wait to speak to someone about an account issue
April 2023 by Pez 90
Terrible staff, awful services. Only branch in the area yet the outside machine is never in use. I have seen endless people having to walk away due to them not being able to deposit money because outside machine isn't in service.
Literally the only bank in the area that opens at 9:30. It wouldn't be an issue if the machine outside work but it doesn't. This isn't just an issue on the odd day, this is everyday of the week.
I wouldn't recommend to anyone, avoid at all costs!
February 2023 by Robert Fielding
Payed loan off in full 1 week later they take money out my bank what I do not own them and it has bin 2 weeks now I have been trying to get my money back ring them 4 times and they say they will send it back but never do staff are rude stay clear
August 2022 by bec 90
Terrible staff, awful services. Only branch in the area yet the outside machine is never in use. I have seen endless people having to walk away due to them not being able to deposit money because outside machine isn't in service.Literally the only bank in the area that opens at 9:30. It wouldn't be an issue if the machine outside work but it doesn't. This isn't just an issue on the odd day, this is everyday of the week.I wouldn't recommend to anyone, avoid at all costs!
July 2022 by Doreen Mukotekwa
They don't answer phones.
July 2022 by Spot on locksmiths Scott Mcshane
Cash machines always faultyStaff scruffy and non courteousWas told I?d receive a call back , which I didn?t and had to go back 1 day later to find my issue had still not been resolved. Useless bank and staff .
June 2022 by NE Lincs Car Keys Scott Mcshane
Cash machines always faultyStaff scruffy and non courteousWas told I?d receive a call back , which I didn?t and had to go back 1 day later to find my issue had still not been resolved. Useless bank and staff .
June 2022 by munchy
to far away from cleethorpes high street. and no longer hasve a post office to deposit money withion 3-4 miles. this review is on santander as they no longer provide me a means to deposit money. wow talk about going backwards in time.
July 2021 by Steve Wesley
Good service, polite and helpful staff
July 2021 by Tracey Hurst
Very helpful staff and no queuing
July 2021 by annetta fisher
I have been banking with Santander formaly giro for over 30 years and the service I have had this week has been the worst ever. I went into branch to deposit a Canadian cheque to be told that it cant be done in branch anymore. I was given a hand addresded envelope to put my cheque in with instructions to post it. I sent it recorded delivery at a cost of 6.70. It has arrived but appears nowhere on my account I have waited 45mins to talk to someone. I went to online chat and ended up with a robot. Still none the wiser what am I paying my account fees for?
July 2021 by Mandy Clegg
The bank has been closed for a couple of weeks now with no explanation. Contacting Santander appears to be impossible unless you want financial services. If not open today we will be considering changing our bank.
