January 2024 by George Costache
No good
January 2024 by Danny
Justice for Mr Bates and others
December 2023 by Paul Young
Drop parcels off daily. Never a problem. Staff always good.
October 2023 by Apolonia Bywalec
Do not use this office for anything, the staff is behaving like you bother them by picking up your mail, staff delivering is delivering to wrong addresses or chucking a bunch of other people mails so YOU can go and deliver them yourselves. Redelivery is ignored and still delivered to old address. Pray to God you don't have to use them!
April 2023 by Louise Ferguson
Would give no stars if I could,the most awful rudeness in that office ! Felt like I'd done something wrong going in,was basically shouted at in my face !!!! Absolutely disgusting and they want a pay rise !
January 2023 by Caroline Webster
I'm a disabled person and when they delivered my parcel they bring it in for me
October 2022 by Gary Sands
Wasn't in when delivery was attempted, post person left a card with details of the parcel. Took card in to Grimsby Delivery Office and promptly received my parcel. Very efficient service.
September 2022 by Abc Xyz
Arrived, no queue, didn't have to ring the bell, stay welcomed myself, checked my ID and parcel number. The item was with me within 30 seconds.In and back out within 2mins.
August 2022 by Shannon Connolly
Went to pick up an undelivered parcel at around 11.15am near opening time waited maybe 20m and I was done, lady behind the counter was very nice and pleasant
July 2022 by Kev Smith
Received an email from Royal Mail this morning at 07:19 saying my parcel is due to be delivered today, Friday 22 July 2022 between 12:37 pm and 3:37pm.So we went to the supermarket in the morning at 10:30 and we arrived home at 11:35 to find a Royal Mail delivery card posted through our letter box dated 22/7, time: 11:30 saying sorry we missed you, your item is on it's way back to your local office.I will not be going to pick up my item the next day ( Saturday ) for more appalling service as I paid for Standard Deliver by Royal Mail so booked an automated redelivery by phone which will not be delivered until Monday 25/7/22.Can someone explain to me why have a delivery time slot when it isn't adhered to.
July 2022 by GLENN WILSON
Nothing other than fantastic customer service I have experienced. A1
May 2022 by Isabelle Lynn
Parcel I paid next day delivery didn't arrive, tracked parcel and it says it was collected Saturday from grimsby sorting office, not by me it wasn't!! Paid next delivery for a reason, no red card etc leftUnable to call today as some of us do work.
January 2022 by Rick Baker
Why give your hardworking delivery staff incorrect cards to put through customer's doors? You know, cards with WRONG opening times on them? Come on folks!
December 2021 by Tracy grantham
The lady at the post office area near the door around 8.15 this morning ( 31-12-21 ) needs to learn some customer service manners .I was putting money in , she never said one word to me at all . No hello, put your pin in or goodbye . Literally never said a word to me .I think it is very rude . Maybe send her on training .She only said yes please to the next customer waiting at the other till .The other lady that rang her to come down was called Janet , she was very nice .T Grantham .
July 2021 by Angela Keal
Why close at 2.00pm on a Monday? We had expected the usual business working hours. Actually, we had expected to be able to drop our parcel off at a post office - no... it can only be dropped off at a Delivery Office! Waste of effort, fuel and time! We think the word 'Royal' should be removed from their business name.
